Friendly, Courteous, and Professional
I only spoke with Ms. Cruz briefly on the phone for a consultation but was impressed by her courtesy and kindness. I came to her with an estate/real estate concern that she determined would be better served by one of her peers and quickly connected me with them via e-mail. She had told me she didn't want me to have to pay two attorney's fee's if I had already addressed personally what she could've assisted me with (which I thought was very considerate of her!).