Roger W. Orlando

Even though he was not my lawyer or firm ...the service I provided was excellent. A lawyer named Arman spoke with me regarding a tractor trailer/car accident that happen. He was cordial, professional and gave me some great advice as to what to do for my case. I was so impressed even though the case... (which was dropped by another firm) had me with headaches because the insurance company refused to pay and then the law firm dropped me after 8 months. He even had me laughing even though I was feeling depressed about the whole matter. He gave me some advice that I really needed. I thank you so much Arman..I truly thank you so much!

Mr. Orlando handled my personal injury case many years ago. He and his firm were very professional. My calls were promptly answered and my messages returned. They did a great job of working my case and negotiating with the insurance company for a settlement. I was given regular updates and consulta...tions. When it became apparent the case would go to trial was prepped on what to expect. They included me in the void dire process. I did not revive the an award that I deserved based on the severity of my injuries through no fault of his firm. He and his partner volunteered to cut their fees so that I could walk away with some cash. He is the nicest and most professional I have ever worked with.

I called Attorney Orlando after seeing him in a commercial. He appeared sincere, intelligent and was exactly the kind of person I would want representing me against a large company. His commercial said that when you call him, you get him not some other attorney. However, that is exactly what happened.... When I showed up at their office, another attorney told me they were representing me in my case. After leaving I called Mr. Orlando directly. I will say this - he called me back immediately. He told me that the attorney that was chosen to represent me was more qualified and experienced in my kind of case (workman's comp). However, I could never reach this attorney and they never kept me informed of what was going on. After several months (5 or 6) that attorney left the firm (for reasons that were not disclosed) and another attorney took over. Problem is, no one told me about this. I found out 6 weeks later when I emailed them to find out why the settlement offer that had already been offered by the company was taking so long. The new attorney had no idea what I was talking about and once he determined there was indeed an offer (that had been sitting on a desk for six weeks) he developed a little bit of an attitude. After reading the contract I didn't like the wording and asked him he if we could have the company make some changes. After a long debate, he finally agreed. Two weeks later I hadn't heard from him so I emailed him and asked him "If it was just me, or was the company taking a long time to respond". He replied to my email with three words "It's just you". But... he attached a re-written contract submitted by the company and it was dated the same day as we had requested the original changes (which was two weeks earlier). Turns out they had made the requested changes the same day and two weeks later he still hadn't notified me. There were many other similar problems later when trying to schedule a time to pick up my settlement check but I think you get the idea. I wouldn't use this firm again and I wouldn't recommend them.

In 2004, Myself, and my 2 sons were evacuated at am by order of East Point Police because of a chemical spill in the air, and forced to stay with friend, that of which was a huge inconvenience, as well as the fear of the possible long term effects since both children have issues with respiratory, one... with Asthma, the other Acute Bronchitis. A few days later I was contacted by the company responsible and offered a settlement. As we played phone tag, I noticed trailers on my way to work set up with signs stating "East Point Chemical Spill Attorneys ". I entered, along with my employer, who is elderly and owns a home closer to the incident. We were offered the teams assistance and told to ignore offers of a settlement from company responsible, as the Orlando firm would promise at least $1,000. 00 per family member, and more to the Employer because he was Married, owns a home and Elderly. At first there were Birthday cards from the firm but after 5 years they stopped. I called to inquire and each year was given date for settlement, none of which panned out. After 2015 I had forgotten about it, as it was mute at this point, however, I received a package in May asking for Original copies of my children's birth certificates, social security card copies, address and school proof from 2004, as well as the same for me. After contacting the Orlando Firm, this being the 12th time over the years (Scott) to see if this was legitimate, and not an attempt at identity theft, I complied. I even had to go back to the power company of East Point to request utility bills from back then. The offer was now "at least $500.00 " and a promise of by September. Never happened. Another year (2016) and in early February I was concerned so I contacted the team of volunteers of Clark Howard, and was told to contact the Judge who settled. I did so in writing, explaining that my son is in College now receiving Student Aid, identity theft is a real issue, and these unknowns {processing Company} have all of my information but have it sitting around doing nothing with it. Employees come and go and the company they are using, as explained by Scott of the Orlando Firm, are a processing company, so to contact them directly. I have done so 3 times and this time it was a definitely by June answer. The receptionist also stated that I would just have to wait, as they are understaffed. WE are in July, No one has attempted to contact me via phone, email or otherwise. I have had the same phone and email for 5 years. Listen, folks, I do not expect to see one dime of this money, as I am sure it is probably spent , however, it is so unsettling to know that after maintaining and working on a good credit history, name for myself, and helping my son to build credit that a random stranger has all they need to victimize us , with no recourse. Had I known the Orlando Firm had no intentions of doing as they promised I would have settled with the Company responsible years ago. Thanks for listening