Geoffrey H. Baskerville

I have a similar story to Patricia. Thus far, I have received $22k in settlements while this firm has taken in excess of $40k. I've asked for detailed billing repeatedly and been ignored. I've asked to negotiate settlement distributions and been told no. I've requested updates on my case in excess of... 2 months at any given time, and I was still ignored. Although they may know fancy legal terminology, they have yet to add the words "customer service" to their vocabulary. It's not just the insane fees that get me, it's the total lack of concern for the client. If I weren't on my last defendant of 5, I'd have fired them months ago. Don't make my mistake. You'll regret it.