Cindy Sin-Yee Yau

I and my partner were extremely lucky to have found Ms. Cindy Yau from a network of attorneys via ARAG - a service provided through my employer. Cindy helped us with a revocable living trust and revised our will. Compared to our experience getting our first will, working with Cindy was such a refres...hing and positive change. First, most attorneys would delegate cases like ours to a paralegal, never meeting the client. Cindy insisted on meeting us personally to understand our needs. This reduced the chance of miscommunication for our case. Throughout the process, Cindy was knowledgeable, articulate, and thoughtful. She guided us through all aspects of estate planning we needed to consider. She was also thorough and detail-oriented, letting us know possible consequences of certain terms we never even thought of. She was also efficient and effective, we were able to get our case done in a short matter of two weeks, as opposed to the two months taken by our last attorney to do our first will. Throughout all our interactions, she gave us full attention, and when we were not meeting in person, she responded to my emails quickly. It was such a wonderful experience, I would definitely go back to her for any of my future legal needs.

I hired Cindy to help me with an uncontested divorce, she was extremely helpful throughout the process. My now ex-husband was living in another state and she helped prepare the proper documents and advised us on the quickest way to get the divorce processed. She prepared all the documents in a timely... matter and always responded to any questions I had. I am now in the process of completing all my Estate Planning documents and she has made sure it was a quick and simple process. I would highly recommend her for any of your legal needs.

Unfortunately I hired Cindy as my divorce attorney. Dealing with her was harder than the process of divorce itself. She failed in so many ways, but I will try to keep in short. 1) my divorce was the easiest type: no kids, no assets division... NOTHING. just sign the papers. Even so she managed to hav...e information from an old client of hers on my divorce paperwork ! Such as wrong country... saying we had children etc... just awful! 2) Be aware, after i made a full payment, she did not finished the job, nor answered the emails/calls. 3) She took a long time to get back to me every time I contact her. 4) I had to push her to get anything done... it was so tiring. 5) my ex husband's lawyer highlighted numerous grammar mistakes written by her on our divorce decree. I could keep going on and on... even mentioning about her questionable character, but I will just tell you this instead: I wouldn't recommend her to my worse enemy!

I was a prospective client, referred by Hyatt Legal Plan Services (a comprehensive legal plan provided as a benefit by my employer). I called 5 times over the course of a month before I got the chance to speak with an attorney about my legal matter. When I finally did connect, they claimed they didn'...t practice family law (even though they advertise it on their website). Receptionists were rude and unhelpful. Overall, I'm extremely disappointed. Contacting Khan & Yau was a huge waste of time. I am a former paralegal and have a lot of experience with attorneys; this was just unacceptable.