Based on 2 reviews
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When I hired Ms. Smith I had a lot of confidence in her. I now believe that she misrepresented herself, her abilities, and her intentions. She has done nothing on my case - a simple uncontested divorce - for many months. When I am able to reach her, she gives me assurances, but never follows through. Recently (end of 2013), her office does not even return my phone calls. She has (or had) an assistant, who either does not answer the phone or is not even in the office. It is often weeks between my request for appointments and a response from the office. I agree with another reviewer that indicates that Ms. Smith is not even supporting her clients' interests. Most recently, Smith took a month off and did not even tell me. When she returned, she cancelled the appointment I had made weeks in advance. The cancellation occurred 5 minutes before the meeting.
There was a time in my life when I lost all hope of having my son. Desperate, scared and almost hopeless I searched for a lawyer. I had all but given up until I found Carsen Smith. In my first conversation with her she took away my desperation and fear. Before our conversation was over, before I knew how much her representation would cost, I was certain that she was the one. Like some beautiful guardian angel she fought for me and my son, and although the battle was long and difficult and extremely emotional at times. She never lost focus. She never treated me like I was just one client of many. She personalized and internalized everything. She felt what I felt, saw what I was seeing, and cared about my family as much as I did. In the end we won more than I had ever imagined. I stand here today so honored and humbled to know such a beautiful soul. Every night when I hug my son and kiss him good night and say my prayers I always thank god I met her because I can say beyond a shadow of a doubt that my son would not be here with me today if it was not for her. There is no way I can truly thank her but to be the best father I can be and never forget the woman/angel/blessing who made it all possible.
From the bottom of my heart
Thank You Carsen Smith