Based on 4 reviews
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We conducted considerable research on attorneys with experience with HOAs. We selected Ms. Hess after speaking with several others. She reviewed our situation along with the legal documents from our two HOAs and recorded information supporting our complaint. She became well informed and knowledgeable and had a sound strategy when she contacted our neighbor and the two Boards of Directors.
She was very direct and clear in both her written and verbal communication with all parties. She kept us informed at all times and advised us throughout on the process and the progress of our case. Most important to us was that she listened to us and made sure she proceeded toward our objective. Once when we did not agree with an approach, she clearly explained that our choice could be detrimental and we would proceed against her advice. We followed her suggestion and later appreciated her persistency.
We felt from the beginning that Ms. Hess always put our best interests first. She is extremely business oriented and very efficient and effective. Also, she responds quickly and to the point and is always very personable.
She was able to achieve our goals in a very short time by managing a number of people who had been difficult in the past. She earned the respect of the other attorney and all parties with her knowledge and professional approach. We all knew we were working with someone who gets results.
Laura kept me informed of the status of my case each step of the way. When I had a question, (and I had many), she was ready with an answer. My husband is an attorney and not once did he feel the need to intervene. Laura is as kind and patient as she is knowledgeable.
Our company has utilized Ms. Hess' services at the firm of Kring & Chung for many years. As Corporate Counsel I can attest to the highs and lows associated with hiring outside counsel. Ms. Hess, through her work product, results and efficient billing practices, has consistently proven herself again and again. She is an excellent resource and has assisted us in various areas, including real estate transactions/litigation, commercial litigation and employment matters.
When we engaged Laura for our damages from our HOA, she was very knowledgeable, offered suggestions that provided alternatives for recovering our damages, and never misled us about the potential outcomes and expenses. Since the settlement of that case, we have regularly called upon her for additional advice and referrals when necessary.