Sarah E. Burns

Sarah's work was exceptional! She successfully won both my STD appeal and then my LTD appeal! There is absolutely no doubt in my mind that Sarah’s expertise and experience was the key to overturning the disability denials; beyond my medical history, her insights helped to build a very stron...g record, using her experience and network of experts, she solidified my case! I am forever thankful! Sarah also explained things clearly and kept me informed of the process. I am so fortunate to have found Sarah and have her representing me. Plus she and her staff are very enjoyable and comfortable to work with, even in a stressful time. When I was feeling down, during this long process, after a call I would feel relieved knowing that they are working for me. Looking back, if I had to do it all over again I would definitely hire Sarah again! Thank you for all of your work!

I am so lucky to have found Sarah and her team. I searched high and low for a lawyer that I could trust. I was looking for someone that would fight hard to win my appeal against a wrongly denied claim from a top / national insurance company. Sarah and team were kind enough to take on my case on a con...tingent payment basis which I deeply appreciated and needed. They were thorough in their review / submittal of all the documentation and each step along the way... and more importantly they were kind and understanding when listening to my story. My son had a rare and serious health issue, and I had some health issues of my own. They never said the wrong thing and for that and more I am forever grateful. They won my case and I will always be thankful for them for fighting so hard for me.

Atty. Burns and her firm did an exceptional job working on a serious medical situation regarding heath care coverage. Both Atty. Burns and the firm's staff were professional, timely, and worked diligently to ensure a positive result. As a lawyer myself (non-practicing) and a Type A personality, it ta...kes a lot to keep me satisfied from a service point of view. Simply put - Sarah and the office staff exceeded my expectations. I appreciated both her phone conversations and expeditious replies to my email messages throughout the process. She involved me throughout all decisions and ensured my thoughts and ideas were heard and always considered. I would not hesitate to utilize Atty. Burns and/or her firm in the future. Just excellent!

I was referred to Sarah and the team at RR&S through Dana Farber when I began to experience cognitive difficulties at work. The treatments for the Multiple Myeloma had diminished my ability to perform my job duties ultimately resulting in my termination. Sarah and the team worked diligently over th...e course of the nearly three years until we achieved a successful resolution. These claims are very complicated and I believe that the average person is overmatched by insurance companies. In my case, the Claims Rep closed my case without giving us the benefit of making our case. Sarah’s depth of experience was put to great use in reversing their decision. She is extremely organized, thorough, and persistent. I have been very impressed by Sarah’s knowledge of ERISA and most importantly patients rights. I will forever owe Sarah and her team a debt of gratitude. We couldn’t have done it without her!

I contracted an autoimmune disease and was forced to take a disability leave of absence from work. My DI benefits were abruptly terminated by Lincoln National, with no notice and for no good cause, leaving me with no income and numerous bills to pay. In a state of panic I searched for legal help an...d luckily found Attorney Sarah Burns of Rosenfeld and Rafik, who immediately agreed to represent me. Attorney Burns proved to be a very caring individual and an excellent attorney who knows how the system works and how to fight the Insurers’ inaccurate medical conclusions. After 18 long months of rebuttals and appeals Lincoln National relented and agreed to restore my disability benefit. I am totally confident I would not have been successful reversing Lincoln National denial of my benefit without the help of Attorney Burns. I do not possess the knowledge or expertise of the system to defeat the Insurer on my own. Sarah is able to level the playing field to help those of us denied what is rightfully due us. I will be forever grateful to her.