Sarah E. Burns

Atty. Burns and her firm did an exceptional job working on a serious medical situation regarding heath care coverage. Both Atty. Burns and the firm's staff were professional, timely, and worked diligently to ensure a positive result. As a lawyer myself (non-practicing) and a Type A personality, it ta...kes a lot to keep me satisfied from a service point of view. Simply put - Sarah and the office staff exceeded my expectations. I appreciated both her phone conversations and expeditious replies to my email messages throughout the process. She involved me throughout all decisions and ensured my thoughts and ideas were heard and always considered. I would not hesitate to utilize Atty. Burns and/or her firm in the future. Just excellent!

I was referred to Sarah and the team at RR&S through Dana Farber when I began to experience cognitive difficulties at work. The treatments for the Multiple Myeloma had diminished my ability to perform my job duties ultimately resulting in my termination. Sarah and the team worked diligently over th...e course of the nearly three years until we achieved a successful resolution. These claims are very complicated and I believe that the average person is overmatched by insurance companies. In my case, the Claims Rep closed my case without giving us the benefit of making our case. Sarah’s depth of experience was put to great use in reversing their decision. She is extremely organized, thorough, and persistent. I have been very impressed by Sarah’s knowledge of ERISA and most importantly patients rights. I will forever owe Sarah and her team a debt of gratitude. We couldn’t have done it without her!