Richard Heinz Monge

Returning phone calls is not their top priority. It can be flustrating at times. I do not live in fresno. I wanted to talk one on one and get the name of the person who was working my case. I found his staff to be courteous and help full. After talking to my case manager, I always got and answer for... my question, even though I still had to call the office. Some comp. case's take a very long time to settle. They are not just cut and dried. There are many legal issues to resolve. I found this law firm does not take any short cuts and they work to make sure you receive every thing you are entitled to. I did not meet Mr. Mong'e until the day of my hearing. I was very impresses with his professionalism. He will explain what will happen when he takes you before the hearing Judge. My case was settled that day. It is hard to be patient when you don't understand the legal process but this Law Office will represent you'r interests in the best possible way. My case took over two years.

I have been ongoing with my case since 2011. I am so disappointed with this firm. I have to be the one to always call them. And they say I will call you back and they never do. There is never any resolution to anything. They never follow up unless I call them to see if they contacted the adjuster or ...anyone else. I have never been through a worker's comp case, but I am sure that things should not be handled as they are. And it seems to me that all they care about is there money. And not fighting my case. I just wish this would be over soon.

I became a client in 1997. My case is still ongoing. Need I say more? No return phone calls unless I send a certified letter. My comp carrier has deep pockets that we bailed out a few years ago. They have stopped providing my medications and when I call Monge's office I am told it's my doctors fault.... No, it's my attorneys fault for not making them do what they are required to do.

I have used Monge law for 2 years now,, I have never met Mr. Monge nor have I spoke with him on the phone. His firm has not done anything for me, I have spoke to his assistants a few times, they do not return calls, they can never give me a straight answer, all I get is I will call you back and t...hey don't, I have to keep calling them and still don't get anything settled for me. I definantly would not recommend this law firm to anyone, All they seem to care about is the final settlement and getting their money. I do not get the feeling they have my best interest in mind.