Mark Aaron Ross

Mark Ross

"Jason" hired this firm to set aside a substantial default judgment that was taken against him for allegedly delivering unmerchantable products. We were successful in setting aside the judgment and began work to defend against the plaintiff's allegations. During this time, "Jason" asked for other legal advice and asked us to file a lawsuit against one of his customers to collect payment of which his customer was withholding because he was not happy with the products that "Jason" delivered. All this time "Jason" was asking for additional services, he promised to bring his bill current but never did. We also encouraged "Jason" to make a settlement proposal to the plaintiff in order to put an end to the case and minimize legal expenses but he never did. "Jason" was given many opportunities to make payment plans but never made any payments and he never complained or questioned the quality of work he recieved. After many attempts by this firm to work this out with "Jason", he stopped responding to telephone calls, emails and letters. "Jason" was properly served with the lawsuit we filed to collect fees and he failed to appear to defend himself. When "Jason" called me last month for the first time in over a year. He asked for a payment plan which was gladly granted to accomodate his needs. "Jason" made the first payment but never signed the payment plan agreement and defaulted on his second payment. This firm understands the financial toll that legal representation can take. Clients often fall behind and so long as they communicate and make payment arrangements, legal services are continued without interruption or problems. This client however, chose to make false promises and then cut off all communications.