Selena A Knapp-Norgaard

I hired Selena, her lack of communication, minimal knowledge, and inability to do things effectively almost lost my entire case. She was more interested in her race medals than listening to clients and always seemed to be too busy for any communication. Her office is a disaster, has billing issues ... is disorganized. She told me what I asked for was “impossible” and went as far to tell me that it was wrong of me to ask for certain things. After getting another attorney, they had to overcome her incompetence to help me win my case. I lost things that were in written agreements due to Ms Knapp-Norgards unprofessionalism that I deserved and was legally entitled to per Rule 69. After my experience I would never trust her with my children’s future in family court. I am just glad I fired her and got another attorney before I completely lost everything.

Based on my experience, I have concerns about this attorney's billing, ethics, and communication practices. I was billed for a consultation that I paid for at the time of service, and I also received an invoice that appeared to contain information intended for another client with my same last name. ...Charges seemed to result from administrative errors, yet I was still asked to pay for charges that were not mine. Several years after my initial consult, I received emails asking me to again pay these charges that were not mine, with added interest and late fees. I never retained this attorney or signed any fee agreement with her. My experience with her was also very rude and unprofessional . Given my experience, I would not use her services for any legal matter.

Hire someone else. I never post review like this, but I feel a duty to warn the next person. She started off great!y wife and I really liked her way of handling things! She was doing a great job on our case. Problem is she doesn’t k ow how to effectively manage her practice so she takes on way too mu...ch of a caseload. We have been waiting literally since December for her to type up a settlement offer for our case that should have taken 1 day. Her office staff keeps telling us end of the week and yet another week pushes by with no response. To make things worse she also is late with her billing for the same reasons. She charged me late fees and interest in Oct and Dec invoice when I sent the check the day I received the invoice. Very unprofessional. I have 850 credit score and never pay anything late. It’s a slap in the face for her to just slap interest and late charges on all of her invoices without reason. I have tried to get her to adjust and no response, but that has become very common with her. I actually haven’t had an email returned since Jan 10th a month ago and I have sent several emails. Still to this day Feb 4th 2022 I have no settlement offer from Selena and no replies to any of my calls or emails since Jan 10th

I wish I would have found Selena from the beginning of my divorce. I was with a different lawyer at the beginning that I felt just took advantage of me and didn’t care about my case or what I was going through. Mid-way through my experience I switched to Selena and that made all the difference in the... world. She got things done!!! Quickly and efficient and kept me up to date all the way through in a way I could understand. I highly recommend her and her team. They were amazing and I’m very happy with my results.