Aaron K Johnstun

Dear Anonymous – While we regret you feel you did not have a positive experience with our firm, we appreciate you taking the time to share your feedback with us. Hearing directly from our clients is the best way to learn what we're doing well and what we could do better. Due to your review being posted as "Anonymous" lacking transparency as to who you are and no specific circumstances, we can only respond and give your review the credibility of a generic anonymous post. We have reviewed our performance based on the assumption of who we believe your identity is as it relates to the time it took for us to respond to your inquiries. Our records show that each time you contacted us we always responded, within hours and consistently within one business day. We completed project milestones with similar swiftness. We also always communicated with you regularly and proactively at all times. We understand that dealing with legal issues can be stressful, and we believe that clear and timely communication is one of the best ways to minimize that stress. We regret you wish we were even more prompt. Thank you for acknowledging our kindness and interest in resolving your legal matter. We are passionate about helping individuals and businesses succeed, and we believe in treating our clients the way we would want to be treated. We hope our assistance allowed you to move forward empowered with a strong foundation of knowledge and a deep sense of certainty.