Penny Young Haye

Penny Young Haye

2.0
Rating: 7.3

Licensed for 24 years

Litigation Lawyer at Austin, TX
Practice Areas: Litigation, Family, Estate Planning ... +2 more

7703 North Lamar Blvd., Suite. 340, Austin, TX

About Penny

Practice Areas

Fees and Rates

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Licenses

Licensed in Texas for 24 years

State: Texas

Acquired: 2001

Eligible to Practice in Texas

No misconduct found

Location

Law Office of Penny Y. Haye

7703 North Lamar Blvd., Suite. 340, Austin, TX, 78752

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Penny Young Haye's Reviews

Avvo Review Score

2.0 /5.0

3 Client Reviews

Filter Avvo Reviews (3) Refine reviews to match your needs. Use the filters to quickly surface reviews that align with your case or priorities.

Showing 1 - 1 of 1 review | Trustworthiness

Posted by anonymous | November 07, 2018 | Hired Attorney | Child Custody

Bad customer Service

I had a phone interview with her. She sounded good and after talking to other lawyers, I liked her ideas. This was for a child modification case after CPS was involved. Almost a month, nothing was started. She was not answering emails in a timely matter. I was told she would call on a Friday and she ...emailed saying due to traffic and meetings. Later that following week, still nothing. At this point, I told her I no longer wanted her service and she said she would mail my refund and invoice. Over a week later still no check. She said she mailed it and she said she stopped payment and would refund through the card I paid her. In my opinion, she is not trustworthy and does not seem to care about customer service.

Penny Haye

Replied last May 02, 2018

We are sorry to hear about your unfortunate experience. We’re normally known for our personal service, even with a busy hearing docket, and we regret that we missed the mark. Understanding a client's expectations is important to us and that can be challenging in a fluid situation. We appreciate your comments and constructive criticism to show us how we can improve. Please contact us directly if there is anything else you feel we can do to further address your concerns.

See All Client Reviews

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Experience

Rating:  7.3 (Very Good)

Education

2000

Baylor University School of Law

Activity

Avvo Rating

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Avvo Rating Levels
10.0 - 9.0 Superb8.9 - 8.0 Excellent7.9 - 7.0 Very Good6.9 - 6.0 Good5.9 - 5.0 Average4.9 - 4.0 Concern3.9 - 3.0 Caution2.9 - 2.0 Strong Caution1.9 - 1.0 Extreme Caution