Dawn Marie Levack Laubach

Dawn represented me during the most difficult time during my divorce and fighting for custody of my son. She had my back every step of the way. I cannot thank her enough for the care, support, advice and even a shoulder to cry on. I know there will be more fights to come and I know I will be back ...in her office when I need her.

I hired Ms Laubach to assist me with child support issues. I felt like her secretary was more helpful during the process. I paid my retainer up front. Ms Laubach also got payment from the defendant's parents. I followed up with Ms Laubach after the case had gone to court, because the issues still... weren't resolved. One issue was paperwork that was supposed to have already be faxed weren't on file with the attorney general. So, Ms Laubach "refaxed" the paperwork and also sent a couple of emails out. I asked if I was going to be reimbursed any money for lawyer fees, since she had received payment from the other party. She told me she had to "redo" the billing due to "dealing with recent issues." This was confusing to me. It wasn't additional things I was requesting. I was wanting the original issues to be resolved. It wasn't my fault the paperwork wasn't received by the attorney general. Why should I have to pay for that? Also, how long can it possibly take to send a couple of emails? Anyway, this was in February. I have yet to receive any reimbursement of legal fees. I keep emailing her every month. She keeps giving all kinds of excuses. I have yet to even see a bill. She was paid more than double her retainer and did minimal work! And my issues still aren't resolve, but I refuse to use her services any longer. If I ever get any money back from her, I will use it to find a better attorney. Hopefully not a crook and one that will follow through.

I first contacted this office in early May to create a prenuptial agreement for my June wedding. It started off great- they contacted me quickly and sent me the quote of how much it would cost and the demographic paperwork. They also sent me an email with two times for an appointment on June 2nd ask...ing me to select the time that worked best. I emailed them back quickly with the time that worked after I was able to ensure time off from work. I also sent them the demographic sheet complete with very personal information you don't trust just anyone with. This is where it all went downhill. I called 2 times and sent 3 emails to confirm that my information had been received and that the appointment time was set. All of these attempts were to no avail. Mind you I'm the paying customer and I'm having to do all the leg work. Several times I spoke to front desk staff that assured me they would give my message to the right person and I never heard back from them. The paralegal, Shelley, did not answer any of my emails. June 2nd comes and I have taken time off and still have not heard from anyone confirming my appointment. .so i call another lawyer. They pick up on the first ring and within 15 minutes are getting the necessary information to draw up a draft for me. Such a refreshing experience after this nightmare. Today, June 3rd, I open an email from Shelley saying she will talk to the lawyer about squeezing me in. This office is not one you want to represent you! They don't respect your time or value you as a customer!