Dawn Marie Levack Laubach

I first contacted this office in early May to create a prenuptial agreement for my June wedding. It started off great- they contacted me quickly and sent me the quote of how much it would cost and the demographic paperwork. They also sent me an email with two times for an appointment on June 2nd ask...ing me to select the time that worked best. I emailed them back quickly with the time that worked after I was able to ensure time off from work. I also sent them the demographic sheet complete with very personal information you don't trust just anyone with. This is where it all went downhill. I called 2 times and sent 3 emails to confirm that my information had been received and that the appointment time was set. All of these attempts were to no avail. Mind you I'm the paying customer and I'm having to do all the leg work. Several times I spoke to front desk staff that assured me they would give my message to the right person and I never heard back from them. The paralegal, Shelley, did not answer any of my emails. June 2nd comes and I have taken time off and still have not heard from anyone confirming my appointment. .so i call another lawyer. They pick up on the first ring and within 15 minutes are getting the necessary information to draw up a draft for me. Such a refreshing experience after this nightmare. Today, June 3rd, I open an email from Shelley saying she will talk to the lawyer about squeezing me in. This office is not one you want to represent you! They don't respect your time or value you as a customer!