Stephen Fitzgerald Marley

I hired the Alex R. Hernandez PLLC Law Firm to handle a simple family law matter. The lawyer I was assigned was Stephen Marley and worked with Jessica Gelabert as a paralegal. Correspondence from opposing council was ignored. Court documents were not filed on time or at all. Court documents wer...e filed with incorrect names, typos and with errors. I was overbilled, 10 min conversations were billed as 30 min conversations. My retainer has not been refunded nor can I get the billing department on the phone or to respond to emails. Finally, I can’t get anyone to respond to any communication. The firm is ignoring all emails, texts and phones calls. They don’t have a physical office, only virtual, so you can’t go see anyone. I got in contact with their Client Services Manager, April Busbee, only to have my number blocked. She told me she would follow up on the case and then proceeded to cut off all communication. I would stay away from this Lawyer. I don’t think it will matter, but I’m going to file a complaint with the state bar and see if there is any resolution.