Carolyn Cook Robertson

Carolyn Cook Robertson

3.0
Rating: 7.1

Licensed for 32 years

Child custody Lawyer at Houston, TX
Practice Areas: Child Custody, Child Support, Family ... +4 more

5225 Katy Fwy Ste 460, Houston, TX

About Carolyn

Biography

Fees and Rates

Cost

Hourly Rates

$ 400-400 per hour


Payment Methods

  • Cash
  • Check
  • Credit Card

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Licenses

Licensed in Texas for 32 years

State: Texas

Acquired: 1993

Eligible to Practice in Texas

No misconduct found

Location

Law Offices of Carolyn Cook Robertson

5225 Katy Fwy Ste 460, Houston, TX, 77007-2262

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Carolyn Cook Robertson's Reviews

Avvo Review Score

3.0 /5.0

10 Client Reviews

Filter Avvo Reviews (10) Refine reviews to match your needs. Use the filters to quickly surface reviews that align with your case or priorities.

Showing 1 - 3 of 3 reviews | Character & Conduct

Posted by anonymous | May 14, 2023 | Hired Attorney | Child Custody

Absolutely Horrible Attorney

I’m a man and felt less than a person dealing with this attorney. She stopped taking my calls after I paid her thousands and thousands of dollars in a child custody case. Please do better and find another career.

Carolyn Robertson

Replied last August 24, 2023

Another review from George Eric Saldana who is not, and never has been, a client of mine. My response to one of his other reviews: This particular man, George Eric Saldana, is an opposing party in one of my custody cases. This man believes that he should have custody of his 7 year old son, despite the fact that he beat and traumatized this autistic boy on numerous occasions, held a gun to the mother's head on at least three occasions, held a gun to his own head and threatened suicide on another 3 occasions, made a suicide attempt by crashing his motorcycle and ending up hospitalized on suicide watch for 3 months, has numerous documented mental illnesses, and believes he needs to wear a bulletproof vest to Court because he is accusing the bailiffs of wanting to kill him. It's my job to keep him from ever hurting his son again, and I take that job seriously. It doesn't surprise me at all that he doesn't like me very much.

Posted by Erin | October 05, 2021 | Hired Attorney | Divorce & Separation

Terrible attorney - Does not do her job and tasteless

Carolyn made a huge mistake on my final divorce decree and it has cost me thousands of dollars. She tried to rectify her mistake with a Nunc Pro Tunc, but after opposing counsel and my ex signed it she refused to file it with the court because I missed a payment. 3 years later and she still has not f...iled the paperwork. She is a terrible attorney, lacks morals, lacks tact, and super unorganized. Do NOT waste your time or money.

Carolyn Robertson

Replied last May 14, 2023

I took this case as a favor to the friend who referred her case to me, charging only half of my normal hourly rate and accepting only $400 as a retainer. Most retainers for highly contested divorces are $5,000 or more. While this person said that she missed "a" payment, she actually refused to pay even 15% of the highly discounted fees and expenses which were billed to her. We even tried to set her up on a payment plan for $50 a week, and then only $20 a week, and she continued to refuse to pay her bill. How many attorneys are willing to do that? My out of pocket costs for expenses on this case totaled more than she ever paid me - therefore, not only did I not get paid for my work, I lost money on her case. The fact that there was an error in her final decree is a direct result of the fact that she refused to review or sign the decree before it was signed by the judge. As she had already refused to pay what she already owed me, I did tell her that I wouldn't correct the error unless she paid down her previous bill. She sent me $20.00 despite owing me thousands. At that point, I prepared the paperwork and even had the other attorney and opposing party sign off on it. I offered her the file along with the paperwork to correct the error, which she only needed to file with the Court. I had to refuse to file those papers myself, to avoid becoming her attorney of record for the post-divorce proceedings which would have resulted in me doing more work without being compensated. She didn't bother to even pick up her file or the necessary paperwork. I guess no good deed goes unpunished, and there are some people who get very angry when you refuse to let them continue to take advantage of you. This person filed a grievance with the State Bar which was completely investigated and then dismissed as I had committed no misconduct.

Posted by anonymous | March 27, 2017 | Hired Attorney | Personal Injury

Beware

Horrible attorney. Had my papers for two years, didn't do ANYTHING at all. Had to call and text her weekly only to receive excuses about why she did not have my paperwork ready: "moving", "busy", "out of town", etc. Finally the attorney general himself did the job. She had all of my medical invoices...; I lost thousands of dollars because she did not do anything. I had to call her several times to get my money back. I went to her office, and she told me that my appointment wasn't that day and she did not have the check ready. After setting an appointment, I showed up and she had left the paperwork outside of her door on the FLOOR. She paid herself $800 for a job that she DID NOT DO. Worst attorney I've dealt with. Tries to appear an advocate for women but her actions demonstrate the opposite. I am going to file a grievance because of these problems with her.

Carolyn Robertson

Replied last May 14, 2023

There are always two sides to every story. This person hired me, but contacted me only few days later - after I had spent nearly four hours preparing her lawsuit - to let me know that she had made arrangements (several weeks prior) for the Texas Attorney General to handle her case. When I asked her why she hired me if she wanted the AG to do her case and had already made arrangements for her to do so, she said she wanted me to monitor the case, which I did for more than a year. I ended up charging her for only two hours of my time, even though I had spent nearly four hours on the case before she ever let me know she had already signed up for AG services, and continued to have several phone calls with her to explain to her what the AG was doing on the case and why. She wanted to come by the office to pick up her refund at times I was not at the office and she did not have an appointment. She then wanted to pick up her file and her refund check during the Thanksgiving holiday week when I was not working. I went to the office during my time off and was prepared to give her her file and refund check. She did not show up timely or before I had to leave, but let me know she was on her way. I left a sealed package for her at the door of my office, knowing she would be there shortly, so that we did not have to reschedule.

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Carolyn Cook Robertson's Lawyer Endorsements

Endorse Carolyn
David S. McKeand headshot
David McKeand

Family lawyer | Jun 21

Relationship: Worked together on matter

"Carolyn is a great, honest, and reasonable attorney, I refer all of my family law cases to her."

James Michael Evans headshot
James Evans

Family lawyer | Feb 05

Relationship: Fellow lawyer in community

"I endorse this lawyer."

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This attorney hasn't created any attorney endorsements recently on Avvo.

Experience

Rating:  7.1 (Very Good)

Education

1993

University of Houston Law Center

Doctor of Jurisprudence/Juris Doctor (J.D.)

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