Mark Mcentire Childress

My experience with this Firm was extremely disappointing. Upon hiring them, I paid a retainer fee of $3,000 for assistance with my straightforward case. I clearly communicated to the firm that I only required help with the Final Decree, as all other necessary forms had already been filed and appro...ved by the court. The task at hand was so simple that even a paralegal could have handled it. However, they assigned Brenda Colon to my case. Surprisingly, instead of focusing solely on the Final Decree, which had already been prepared using the official county court form, the firm took it upon themselves to resubmit the exact same forms that were already completed and approved by the court, without informing or obtaining my consent. I only became aware of this unnecessary duplication of efforts when they finally decided to speak with me on the phone, long after the fact. Their explanation for this baffling action was that the new documents "looked nicer" than the official county court document. To my dismay, they essentially did nothing for me, yet they charged me $1,825 for work that I had already completed myself. Given the simplicity of my no-contest case and the minimal work required, it is evident that they attempted to maximize billable hours by engaging in unnecessary actions, such as duplicating paperwork that did not require resubmission. These actions were completely unwarranted, conducted without my knowledge or consent, and offered no benefits whatsoever to me or my case. When I discovered what they had done, I immediately terminated their services, demanded that all work be ceased, and requested a refund of my funds. However, to my dismay, they continued to bill me and even charged an additional $212. To date, I have not received any reimbursement from them. In my opinion, they should refund the full $3,000 for their failure to provide adequate assistance and their blatant disregard for the best interests of their client. I was taken advantage of and they did not look out for my interests.

7/28/22 UPDATE I have asked they withdraw counsel as we could not come to an agreement with the billing issues. When I advised them I would have my credit card charges internally reviewed, as I did not receive the services I expected Mark threatened to sue me and tried to scare me into thinking he w...ould use this to cause problems in the family court, directly effecting my daughter. Trying to intimidate me and make me just hand over 3500 for nothing done on my case.

DO NOT GO HERE!!!!!! They blew through $5,000 in less than a month and accomplished NOTHING! They made a lot of promises before we hired them and they did not nearly meet any of them. Communication is HORRIBLE. If you want ANY updates of your case, you have to pay $80 for an email response or nearly ...$200 for a 15 minute phone call!!!!!! They charge you to breathe basically! They have no empathy and even to to talk to the finance person to understand where and why your money is going so quick costs an extra couple $100. They had to close our case because we couldn't keep up with the constant ridiculous charges but then charged us $600 to close the case?? These people do not care about you or your case, they just care about money. Go ANYWHERE else. The opposing party paid $0 for Legal Aid and accomplished more than us spending $6,000+ ever did. I am begging you to use legal aid before you even consider this place. Liars. Users. No good!!!

I had retained Mark quickly on a custody case, immediately laying out the history of what has happened to date and explaining that this case is bound to become a beast of a case. Mark explained that it is a fairly simple custody battle, even though opposing counsel is requesting 100% rights and zero ...mother-visitation. I trusted in him and retained him. Paid the $5000 up front, and acknowledged how i am glad he is taking it up. I had called the court once to ask about a hearing date and they communicated a new date to me. this is the date I gave Mark. a month later, prior to the date we were set on, I receive a court order ordering me to give up my son immediately, and that I have lost all rights to my son and that I am a danger (i am a very safe, caring, and healthy mother. and have nothing against me). I immediately switched lawyers who were able to show me that the reason I lost my son is because MARK CHILDRESS did not write a response to the court until an entire month after it was due. I asked Mark personally about this and he responded that it was my fault for making it sound like I made an appearance and giving him the wrong date. This is nothing but excuses since any good lawyer should be able to do a quick look up on the case and get the correct dates, and he should be fully aware of what has and has not happened. I now have a very caring and very amazing lawyer who is trying to fix the case. unfortunately, for months long I have had to hear the judge destroy me and my rights simply because of Marks neglect to the case. And this is not even mentioning his continuous spelling mistakes, unprofessional emails, unavailability, week-late responses and harsh tone of voice when speaking. No attorney should neglect your case to this extend. Highly dissatisfied!