Patrik W. Neustrom

When I was injured in an on-the-job accident in 1999, Pat was the attorney I chose to represent me because he was a neighbor and a personal friend, who I had known for nearly ten years. Pat helped me secure an award for the state maximum amount, as well as an agreement that obligated the work comp in...surer for future, accident-related, medical expenses. I settled into an amicable relationship with the insurer that lasted for nearly 10 years, but suddenly, for reasons that I've never been able to discern, I began having trouble securing insurance approval for prescribed medicines. Additionally, the insurer demanded I consult a physician located 3 hours away because they were "concerned about the quality of care" my pain management physician was providing. I suspected their concern was more likely centered on prescription cost, rather than quality of care, but I knew I needed legal help to resolve the issue. Even though it had been nearly a decade since Pat had worked on my case, he and his staff gathered the information they needed to adequately, successfully, confront the insurance company and convince them that they would not fare well if this matter would appear before a judge. It's probably no surprise that the insurance company tried several times to make it more difficult for me to maintain the level of pain control I enjoyed prior to their "concern" for my welfare, but Pat successfully met and overcame every challenge. He also submitted the bill for his services to the insurance company, who having been unable to produce a single, successful, legal outcome, signaled total defeat by paying for my defense! I don't know how Pat's performance could possibly be improved. Pat provides advice that is reasoned and reliable. His strategies are informed by nearly 40 years of experience, which renders them particularly effective. He is practical, but he never made me feel that I was just a "client" or that my issues were just components of a "case". Pat never lost sight of me as a person, and he understood that the result of the insurance company's failure to live up to their responsibilities, was an increase in my physical pain. Pat and his excellent staff worked with an urgency that made me feel as though they were experiencing that same pain. Who could ask anything more? I give Patrik Neustrom my highest recommendation.