Rachna Goel Lien

Going through a divorce is already one of the most stressful and emotionally difficult experiences a person can face. Unfortunately, working with Rachna Lien made an already difficult situation significantly worse. Appointments were canceled multiple times. Phone calls and emails went unanswered. ...You cannot even call the office directly because calls go to an off-site answering service where a different person answers every time, gives you the same scripted response that she is unavailable and will return your call. Except she doesn't. Apparently, finding time for new client intake consultations is never a problem, but returning calls and following through for existing clients is another story entirely. The most frustrating part was being repeatedly told that our uncontested divorce paperwork had been drafted and emailed to us. When we never received it, the excuse was that some firewall or technology issue prevented delivery. We were then told hard copies would be left at the office she uses. You guessed it. They weren't there either. After all the time, money, canceled appointments, excuses, and repeated follow-ups, the reality is that the documents had never even been drafted. A YEAR. We spent an entire year trying to get through what should have been a straightforward, uncontested process, only to end up with nothing to show for it except wasted time, wasted money, and an incredible amount of additional frustration. Clients going through a divorce need communication, reliability, professionalism, and someone who actually follows through on what they promise. That is the bare minimum, and in my experience, none of those expectations were met. I cannot stress this enough: Please don't waste your time or money. Find someone else.