Susan Freedman Grammer

If I could give no stars, I would. We hired her as a family lawyer to get rights with my bonus son. We were doing it for 2 years alone before we hired her. The only thing she got us was extra summer time visits. No decision making, no nothing. She has double charged us for court dates, had us served ...due to her suing us while I was in labor with my 2nd daughter. She falls asleep on the phone, doesnt reply to emails or phone calls when its regarding her own mess ups. She blatantly lied to us about filing documents then sent us a bill for them anyway. This firm is a complete joke. She charged us $15,000. We have already paid $6k, and somehow our bill today was for $15,330. Please please run fast. Do not hire this firm, specifically susan.

I put a retainer of $500 to write a letter and have a few conversations. First, she will tell you everything she thinks and will not listen to anything you say and constantly interrupts or says, stop! Stop! STOP! Listen to me. Second, she took it upon herself to make negotiations on my behalf and g...ave all details she asked me for and told me I had no choice but to take it and cost me thousands. She made an agreement with the other party to handle documents on their side yet she kept billing me with the notion that they will be billing the other part in the end. When the closing was complete, she didn’t charge the correct amount back to the other party and I was expected to pay the remaining $489, totaling $989 for writing one letter and having 3 conversations. This took her 1.75 hours. At $300/hr, that is $525. I paid it because it was just a ew hundred dollars, just to be done and was thankful that I didn’t have something more complex. Also, her and her admin constantly bickers and no one has any idea at any given time where things are, the billing or what documents needs to be signed and will have you come up to sign the same documents multiple times. She texts late at night and you are always expected to be on her time. On my way home from closing, I called to take the final check by the office and the admin said she had no idea what I owed. I said I would wait for the bill to come in and pay it. They then call me a week later, still never seeing the final bill to pay it same day and she would be waiting. I would not recommend.

Took over a year to get any paperwork done. I would wait for hours for a scheduled meeting, would call me at 10:30-11 pm to ask questions I already answered four times. Always yelling, would get mad if you didn’t no the answer to something. Told me my injury to my back, was basically irrelevant becau...se I didn’t have to get surgery, and don’t expect a lot of money, it’s not like you will travel the world. She and her husband were always fighting, yelling slamming doors. Would ignore any questions you basically have. And then charge you for every little thing! I got charged almost 100 dollars for her to print something, and then another 175 for her to go to a meeting. My case never went to court, because the company settled, and she is getting half, for only calling me to yell and ask questions she should already know the answer to. But on the plus side, her receptionist is wonderful!