Susan Freedman Grammer

I put a retainer of $500 to write a letter and have a few conversations. First, she will tell you everything she thinks and will not listen to anything you say and constantly interrupts or says, stop! Stop! STOP! Listen to me. Second, she took it upon herself to make negotiations on my behalf and g...ave all details she asked me for and told me I had no choice but to take it and cost me thousands. She made an agreement with the other party to handle documents on their side yet she kept billing me with the notion that they will be billing the other part in the end. When the closing was complete, she didn’t charge the correct amount back to the other party and I was expected to pay the remaining $489, totaling $989 for writing one letter and having 3 conversations. This took her 1.75 hours. At $300/hr, that is $525. I paid it because it was just a ew hundred dollars, just to be done and was thankful that I didn’t have something more complex. Also, her and her admin constantly bickers and no one has any idea at any given time where things are, the billing or what documents needs to be signed and will have you come up to sign the same documents multiple times. She texts late at night and you are always expected to be on her time. On my way home from closing, I called to take the final check by the office and the admin said she had no idea what I owed. I said I would wait for the bill to come in and pay it. They then call me a week later, still never seeing the final bill to pay it same day and she would be waiting. I would not recommend.