Crystal Pauline Brown

Ms. Brown was an amazing attorney. She made her self available to meet with me on the weekends and after business hours to discuss my son's case and answered all my questions. She got his case reduced from a Class X felony to a class 4 felony and got my son probation so he was able to come home the s...ame day.

I actually hired her on an acquaintance's recommendation. She informed me that my case would take at least 3 mos. from the beginning and I accepted that. However, after that period of time, I had a very difficult time trying to reach her for updates on my case. I called her twice within a two week pe...riod. No response. After about 3 weeks, 2 more calls and a text message informing her that I was willing to terminate our agreement (including a refund of any monies remaining) she finally left me a message. She apologized for the lack of response and said that one of the messages she did not receive and the other thing that happened was she gave a "sticky note" to her assistance and that it apparently fell off the assistant's computer monitor. However, the portion of the message concerning my case was inaudible so I called her twice to try to get clarification of what was said. No answer, no response. I called a third time approximately 2 weeks later and was able to speak to her. I finally got my update, however, I was not pleased with the way I had been ignored. I voiced my displeasure (with no profanity or voice raising) and her response was she did not appreciate the way I was speaking to her. I decided to terminate our agreement.