Crystal Pauline Brown

I actually hired her on an acquaintance's recommendation. She informed me that my case would take at least 3 mos. from the beginning and I accepted that. However, after that period of time, I had a very difficult time trying to reach her for updates on my case. I called her twice within a two week pe...riod. No response. After about 3 weeks, 2 more calls and a text message informing her that I was willing to terminate our agreement (including a refund of any monies remaining) she finally left me a message. She apologized for the lack of response and said that one of the messages she did not receive and the other thing that happened was she gave a "sticky note" to her assistance and that it apparently fell off the assistant's computer monitor. However, the portion of the message concerning my case was inaudible so I called her twice to try to get clarification of what was said. No answer, no response. I called a third time approximately 2 weeks later and was able to speak to her. I finally got my update, however, I was not pleased with the way I had been ignored. I voiced my displeasure (with no profanity or voice raising) and her response was she did not appreciate the way I was speaking to her. I decided to terminate our agreement.