I was having an issue with collections company concerning the FDCPA and they didn't want to work with me. I called on Randall to help. I met a man who truly stands for consumer rights. A man that, I believe, to be in this to attempt to change, and if not, at least hold accountable those that take advantage of consumers. He listened to the challenges, took the case, and went after the company. While they tried to dodge; they tried to maneuver, Randall was always ready for the next step. In the end, we came to a resolution that all was satisfied with. I hope to never need Randall's service again, but if I ever have the need for a consumer's rights attorney, I know where my first call will be.