Kelly Nigohosian was recommended to me by a friend to handle my bankruptcy case. When I first spoke to him on the phone, he was very nice, eager to help me, agreed that we could set up a payment plan for his fee, etc. I met with one of his assistants last week and she gave me a list of documents I needed and drew up an agreement which I signed. I also paid a retainer of $150.I got all the financial documents ready, including the credit counseling, and made an appointment to see Kelly today. I got to his office 10 minutes late and he was gone. I had to wait an hour for him to come back and, at first, he was very friendly and enthusiastic, praised me for having all the paperwork ready, asked me some financial questions and printed out more paperwork for me to sign. He was seemingly ready to move forward with my Chapter 7 filing. He then asked me how much I had paid so far and when I told him, he completely flipped out. He stood up and said, "I'm not doing this...I'm not doing this." I had no idea what was going on at first, but then he said, "Here's your money back. I'm not doing this." He threw $150 in cash at me, shoved my paperwork back at me across the desk and tore up the documents I had just signed. He continued to rant, "I'm not doing this...you can't be mad at me...I'm done...you expect me to do this for you when you've only given me $150..." and on and on. When I reminded him that he had initially agreed to a payment plan, he just said, "I'm not doing it." I told him he should have said that a month ago and he said, "I'm telling you now...you can't be mad at me for this...I'm done...goodbye." Basically shoved me out the door. I was so stunned, I couldn't believe it. The most unprofessional behavior I've ever seen and made me waste almost an entire month in filing. HORRIBLE.
Response from Kelly Nigohosian April 2, 2015
One more thing to clarify. We were going to try to get the filing fee of $334 waived for the client, but the retainer agreement in two places is clear that we can not actually file the case and get a case number until the attorney fee portion is paid in full. This is pursuant to not only federal law, but it was agreed upon by the client. She was not satisfied with that, so we gave her her money back in full. However she signed the retainer agreement indicating that we would be paid in full prior to filing.