Gladys DeJesus Smith-Mangan

Gladys DeJesus Smith-Mangan

3.7
Rating: 9.4

Licensed for 17 years

Family Lawyer at Orlando, FL
Practice Areas: Family, Divorce & Separation, Child Custody, Child Support

1801 N. Econlockhatchee Trail, #679414, Orlando, FL

About Gladys

Biography

Practice Areas

4

Practice Areas

Family 25%

Includes divorce, paternity (child custody), child support, alimony, modifications, separation, domestic violence, adoption, temporary custody/guardianship, guardian ad litem work, dependency (DCF) actions and more.

25%

Fees and Rates

Cost

Free Consultation

$0 first 30 minutes


Payment Methods

  • Cash
  • Check
  • Credit Card

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Licenses

Licensed in Florida for 17 years

State: Florida

Acquired: 2008

Member in Good Standing

No misconduct found

Location

DeJesus Smith-Mangan, P.A.

1801 N. Econlockhatchee Trail, #679414, Orlando, FL, 32867-2612

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Gladys DeJesus Smith-Mangan's Reviews

Avvo Review Score

3.7 /5.0

9 Client Reviews

Filter Avvo Reviews (9) Refine reviews to match your needs. Use the filters to quickly surface reviews that align with your case or priorities.

Showing 1 - 3 of 3 reviews | General Knowledge

Posted by anonymous | October 22, 2014 | Divorce & Separation

Worst attorney I have dealt with!!!!!!

Gladys is a awful lawyer! Do not take your time, money and legal issues with her. She was a BIG waste of time and money I have ever spent on an attorney. I hired her to represent me for a divorce and she was unresponsive, hard to get a hold of ( takes weeks to get back to you) and on top of it did ab...solutely NO work on my case. I wasted $3500 and I'm in the process of hiring a new attorney due to her negligence. She didn't even know how to set up mediation properly. She told me she scheduled it but then gave me multiple excuses as why it wasn't scheduled. I even had to put in my own financial information in her system that I previously gave her multiple times. She always had an excuse as to why something/nothing was happening involving my case ( her own divorce, health problems and etc...) Awful customer service skills and would NOT recommend her to anyone.

Gladys Smith-Mangan

Replied last October 22, 2014

I'm sorry to hear you were disappointed by your experience with my firm. While I am not able to address most of your concerns specifically, as I am careful to respect attorney/client privilege, I will respond vaguely to your concerns. First, If a person is not satisfied with his/her attorney, he/she should not wait more than three years to resolve the issues. If speaking directly with the attorney does not help, a client should immediately seek counsel he/she is satisfied with. Generally speaking, if a client does not feel a case is progressing, some common causes are: if the client doesn't provide me with the information I need in a timely manner (some clients have taken a year or more); if the client has me tending to other cases or matters instead of the one I was initially hired for (which I am usually kind enough to try to include, rather than force an additional retainer for each separate case); client's information fluctuates, so that the information has to keep being changed, as in a case where a client changes employment status or positions, or otherwise changes his/her income. While absent circumstances such as the above, there should be no reason for delay, I will acknowledge that I personally have, indeed, had to deal with extensive medical issues which have caused some delays. I have, however, been open and honest with my clients in this regard at all times, including offering to assist in transferring the case to another attorney if their matter was urgent and they so desired. I have also stopped taking on new clients, as my health continues to be at issue, and the matter has been referred to a research hospital. While I was also honest with my clients when I filed for a divorce, because I am a family law attorney and thought my clients would appreciate that I'm gaining additional personal experience that will help me to better understand their positions, my divorce has been largely amicable, as has been relayed to my clients, and has not been a source of delay in any client's proceedings. Regarding your concern about knowing how to schedule mediation, while no special knowledge as an attorney is required to schedule one, I can tell you that each department has its own procedures for scheduling. For example, one county here allows you to coordinate a date with the opposing side and then call to coordinate it. Another county, however, requires you to leave a message, and returns your call within a few days. If that county wants more information prior to scheduling, rather than return a call, they often send a letter stating what information they want, and no mediation is scheduled until those things are complied with. I assure you, if there was any delay in scheduling mediation, it was due to one of these circumstances, and I'm sure I would have made that clear to any client. Finally, with regard to my software program, I would very happily confirm that I did offer several clients the opportunity to try a new software program I had, which allowed them to directly access the financial program I use to enter information for my review. This allows clients more control and knowledge over what information is being entered, helps them organize the same, allows them to ask questions, and allows me to review what they have entered so that I can clarify information and/or make corrections prior to finalizing actual documents for filing. Most clients who used this feature appreciated the opportunity, and if any client had stated they did not wish to use it, I certainly would not have asked them to. I often try to avail myself of and/or recommend software programs and any other tools which will help my clients and their cases. This is usually an asset to the firm and to the respective clients. I regret that you felt burdened by the opportunity to try the software. Again, if you have additional or specific questions regarding your case, I am happy to answer them directly.

Posted by anonymous | October 25, 2013 | Lawsuits & Disputes

Not reccomended

This lawyer was unable to answers three questions right, I have to called the court and read through the constitution to find my answers. If I email her she takes a week to reply, phone did not work for weeks and no communication from her at all. In times with all the evidence I had on my favor she t...urns and defend the other part, really. And on top of all, she doubt about the proves. What a waste of time and money.

Gladys Smith-Mangan

Replied last November 04, 2013

Thank you for your feedback regarding your experience with me as your attorney. I'm sorry you were so disappointed by my representation, and would be happy to discuss your concerns with you. You are paying for services and should be happy with the services you are receiving. I have handled over 100 family law cases and have consistently received positive reviews, so I'm unable to determine who you are, or to address your concerns directly, unless you discuss them with me. Please feel free to let me know how I can better meet your needs. Most importantly, please let me know what information you believe I have provided that is not correct. This is not a concern that has ever been raised by one of my clients, and I would like to discuss the issue, and clarify any misunderstanding or misinformation, if any was provided. Regarding your concern about my doubting evidence or proof you have provided, it is sometimes the case, unfortunately, that I have to explain to clients that the other party has a better position, or that the client's own position or evidence isn't likely to succeed. If I tell you that the evidence you are providing is not likely to help you obtain the relief you desire, it does not mean I am taking the other party's side, though it may feel that way. It is my job to give you legal advice based on my experience, and I have significant experience in family law, having worked in this field for most of the 15 years I've been in the legal field and the five years I've been a practicing attorney. At times, clients are disappointed when I explain something, especially if the explanation is not the answer they hoped to receive. While I understand it is disappointing to hear that evidence you believe will prove something is not likely to do so, or that it is not likely to be admitted by the Court, I wouldn't be doing my job if I didn't tell my clients this in advance, and try to prevent the presentation of evidence I know will harm their position, or will not be accepted. Presenting it anyway not only makes the client's position appear poor, but it also gives the appearance that the attorney wasn't already aware of what evidence was admissible or appropriate. This is not a position you or I want to be in. Often there is evidence that WILL prove a particular point, and the point is important to a client for a variety of reasons, one of which is often the emotional element of family law. However, proving the particular point may not accomplish anything from a legal perspective. Sometimes clients simply want their "day in court" and want the other person to have to admit they did something terrible, and this is understandable. However, courts do not approve of presenting evidence that has no legal basis or remedy, as it takes up time that serves no legitimate legal purpose and could have been used for another hearing, at a time when the courts are already significantly backed up due to financial cutbacks. Finally, it is true that in moving offices, I had some technical difficulties with my telephone lines. This lasted one day the first week, and was resolved by the end of the day once I was notified by another attorney via email that the new line wasn't working. There was also a problem over the weekend that was resolved by 10:00 a.m. Unfortunately, transitions such as moving offices will cause temporary difficulties such as these, and since this was my first move after four years in the prior office, it was a new experience for me. I apologize for any delays caused by the move and assure you the new office is up and running with the new numbers you should have been provided as a current client. Again, the new telephone number is (407) 960-5688. If there is anything more I can address, or you want to discuss your specific case, please feel free to contact me directly so that I can determine how to better meet your needs.

Posted by anonymous | April 24, 2011

Honest, Fair & Dedicated

Want someone who will give you honest, straightforward answers? Want someone who understands your needs and will work with you to get there? Want someone who will get you answers, and in a timely manner? If you answered yes to any of these questions, then you need to see Gladys. She and her assis...tant are wonderful. They answered all of my questions, gave me incredible, truthful advice and answered every email/call faster then I ever expected! Need a great lawyer? See Gladys!

See All Client Reviews

Gladys DeJesus Smith-Mangan's Lawyer Endorsements

Endorse Gladys
A. Marie Felsen headshot
A. Felsen

Child custody lawyer | Mar 18

Relationship: Fellow lawyer in community

"I endorse this lawyer. She's great! I highly endorse her!"

Daniel David Archer headshot
Daniel Archer

Divorce and separation lawyer | Apr 30

Relationship: Opposing Counsel on matter

"I endorse this lawyer."

Daniel Robert Blundy headshot
Daniel Blundy

Family lawyer | Aug 23

Relationship: Fellow lawyer in community

"I highly endorse Attorney Gladys Smith-Mangan. She honestly cares about her clients and their problems, and will do everything in her power to make things right for them. If I ever came across a family law case that I didn't want to handle myself, I'd refer it to her."

Sean Patrick McCormack headshot
Sean McCormack

Family lawyer | Aug 15

Relationship: Fellow lawyer in community

"I endorse this lawyer."

Hector Pagan Jr. headshot
Hector Pagan

Family lawyer | Jun 09

Relationship: Fellow lawyer in community

"I highly recommend and endorse Mrs. DeJesus Smith-Mangan for all your Family Law needs; she is definitely the attorney you want in your side."

Donna Hung headshot
Donna Hung

Family lawyer | Apr 18

Relationship: Fellow lawyer in community

"I endorse this lawyer."

Natalie Jean Martin headshot
Natalie Martin

Family lawyer | Apr 18

Relationship: Fellow lawyer in community

"I endorse this lawyer. Attorney Smith-Mangan cares for each one of her clients. She is passionate and researches every detail. I am honored to call her my colleague as well as my friend."

David Lee Jancha headshot
David Jancha

Family lawyer | Apr 13

Relationship: Fellow lawyer in community

"I endorse this lawyer. She has the knowledge and experience handling a variety of issues. While a caring and compassionate in her approach; she is also a very strong and zealous advocate for her clients."

Megan Cloninger Sladek headshot
Megan Sladek

Family lawyer | Apr 12

Relationship: Fellow lawyer in community

"Gladys is able to help her clients not only clarify and articulate their goals, but to work productively toward achieving them. She is always courteous and respectful, but at the same time she knows how to keep conversations on track and as brief as possible, something that is essential in the practice of family law."

Corey Ira Cohen headshot
Corey Cohen

Divorce and separation lawyer | Apr 12

Relationship: Fellow lawyer in community

"I endorse this lawyer. Hard worker and cares about her clients."

View All Endorsements
Elizabeth Castro headshot
Elizabeth Castro

Family lawyer

Daniel Robert Blundy headshot
Daniel Blundy

Family lawyer

Sean Patrick McCormack headshot
Sean McCormack

Unknown lawyer

Hector Pagan Jr. headshot
Hector Pagan

Unknown lawyer

Natalie Jean Martin headshot
Natalie Martin

Business lawyer

David Lee Jancha headshot
David Jancha

Criminal defense lawyer

Megan Cloninger Sladek headshot
Megan Sladek

Real estate lawyer

Abigail Marie Johnston headshot
Abigail Johnston

Family lawyer

Cheri Lynn Hobbs headshot
Cheri Hobbs

Family lawyer

Donna Hung headshot
Donna Hung

Family lawyer

Corey Ira Cohen headshot
Corey Cohen

Criminal defense lawyer

Experience

Rating:  9.4 (Superb)

Honors

2012

Pro Bono Award, Orange County Legal Aid Society

2011

Pro Bono Award, Legal Aid Society of Orange County

2010

Oustanding Pro Bono Award, Orange County Legal Aid Society

2009

Pro Bono Award, Legal Aid Society of Orange County

Work Experience

2010 - Present

Owner/Attorney, DeJesus Smith-Mangan, P.A.

2006 - 2010

Associate Attorney/Law Clerk/Paralegal, LaGamba Law Firm, P.L.

2004 - 2005

Paralegal, Rotech, Inc.

2003 - 2004

Law Clerk, Egan, Lev & Siwica, P.A.

2000 - 2003

Legal Secretary, Gray Robinson, P.A.

1998 - 1999

Receptionist/Scheduling Secretary, Wendy L. Aikin, P.A.

Associations

2012 - Present

Central Florida Family Law American Inn of Court

Associate Member

2012 - Present

Central Florida Association for Women Lawyers

Member

2012 - Present

Orange County Bar Association, Professionalism Committee

Member

2010 - Present

Orange County Bar Legal Aid Society, Guardian ad Litem Program

Guardian ad Litem

2009 - Present

Orange County Bar Association

Member

2009 - Present

Orange County Bar Association, Family Law Section

Member

2008 - Present

Florida Bar, Family Law Section

Member

2008 - Present

Florida Bar

Member

Education

2005

Barry University Dwayne O. Andreas School of Law

JD - Juris Doctor

1998

University of Central Florida

BA - Bachelor of Arts

Speaking Engagements

2012

Criminal Justice Ethics Class

Attorney Ethics

2010

Gay Adoption Upheld... Now What? Gay Adoption

Languages

English

Spanish

Activity

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