Julian Lewis Sanders

Hired this firm after a representative came to see me in the ICU. Sounded like they were going to help me with the bills and car claim. Three weeks in and so far no claim has been made or verified other party was at fault. The one person I have talked tonis a 3rd party representative and they asked m...e to get my bill total and said if it's to high they can't let me keep going to Dr's for treatment. Excuse me!! Also had to make a claim with my insurance just so car wouldn't be considered abandoned by tow lot because they have heard from anyone as well. Seriously finding another firm. RUN!!!!

I came to the law firm after my car accident in July 2021 and it was recommended by someone whom has at least 2 cases with them. I felt like..."Okay, lets support a black firm", even though after deciding to go with them more then 2 people told me about bad reviews . I wanted to give them a change... as my story could be different from those previous clients. Things started off great and then started to go down with a lack of communication. I was understanding as these Covid-19 days/years have changed how we do business, but felt it showed us we just had to check-in more then ever. My case is still open but settled with me waiting for what would be a final payout depending on insurance (this started in April). Everyday for the last month my family has asked "have you heard anything" and the answer is no after calling, emailing and waiting for a callback or reply. I rated my experience right in the middle because that's how I feel....stuck in the middle of things. They could go good and then on the other side they could keep leaning toward bad.

My experience with J Sanders have been very disappointing. I really just felt like my case was not a priority. At the beginning they would call me all the time and things was looking good but after a month or two past I noticed that I would always have to call them and it took days for people to ...returned my phone call. They dropped the ball by putting in the wrong doctor information in my demand letter, not only that they had to put three demand letters in which was unheard of. Do not believe that commercial smh. It’s been almost a year and they still haven’t got me any money. My case went from one person to another person to another person. I could not keep up with who I should be in contact with. I pretty much just got frustrated and fired them and found a new law firm who made me feel like my case was important to them.