Bridgett Dion Bray

Bridgett Bray

Hi Marcus, I apologize you were not happy with my services. I believe we were able to get great results in your case. We were able to resolve your 20 mph over the limit speeding ticket with a plea to basic rules which is nonreporting and 0 points on your license in a very tough jurisdiction where reductions in speeding tickets are not common. As for the late notice, I conveyed your offer as soon as I got it from the judge. It was close to your deadline but this court does not give long extensions to complete conditions and the judge himself has to review the citation and your history before he will allow any offer of reduction. This deadline is just the deadline where you can get the conditions to me to give to him and he can approve them to make it payable. If you don’t meet this deadline, we can attend the next court date and request it. I explained this in my offer message to you. This deadline was not a deadline where the offer would not be allowed if you didn’t complete it, but we’d have to attend court and ask the judge for more time. He allows you to not have to attend one court date, but any further, he makes the defendant attend as well. So, in addition to arranging for you to not have to attend court at all and getting the case down to completely nonreporting. I was able to get the court to allow you to complete a class via zoom instead of in person. The offer was conveyed the same day I got the offer from the judge on 10/5. The next court date was 10/19. You had 7 days to complete the class if you didn’t want to have to attend court and wanted me to get the judge to pre approve the plea and reduce it so you could pay online and never have to come to court. If you couldn’t get the class done in time, you had 16 days to complete it but you would have to had attend court to show the judge in person and pay in person. If you couldn’t complete it in 16 days, we could request a continuance but you had to attend in person as well on the next court date to request that continuance. You messaged me on 10/5 at 8 am and texted me on 10/5 at 9 am. You received a response via text from me on 10/5 at 10:50 am. You had a concern about being able to complete the class but when I explained again that the class could be completed via zoom, you told me you could complete that without issues then. There were no follow ups with any concerns about completing the class or needing an extension. I thought you were fine once you realized it could be completed online. The next communication was you inquiring how to get me the certificate. You texted me in the morning and I replied that same day. You did not let me know you had made the payment on your case until 5 hours after your payment deadline and at 9 pm the night before your court date. I was able to let the judge’s office know you had paid to make sure he knew you didn’t have to come to court the next day. I reply and message my clients at night due to the fact that I’m in court all day representing my clients so I must work evenings, weekends, and late nights to promptly get back to clients instead of waiting until the next day when I may have a break between courts. I would rather communicate and send you messages and emails as soon as possible even if that is late night instead of letting communication be delayed in getting to the client. Again, I was never made aware that you had an issue receiving messages via an email late night instead of during the day. Other than the one family matter where you were not sure if you could get the class done in time, you never addressed any of these concerns to me until I see this review. Again, I apologize that you were not satisfied. Had you brought these issues to my attention, I could have taken other actions to try to help accommodate your desires or explain more to you about why there was such a short time window.