Natalie Koss

I am grateful for the opportunity to have a couple of consultations with Natalie. She was extremely knowledgeable and helped with my situation. I was new to speaking with a lawyer - and was very nervous - but Natalie made the process easy. She was well prepared for both calls and made me feel comfort...able and confident in the process. I recommend Natalie. Her team was also very responsive and which helped ease my nerves when working with a lawyer.

Ms. Koss' office was extremely responsive and returned my call the same day, after hours, after I told them that my employment case was time sensitive. A consultation was scheduled very quickly, and after consulting with Ms. Koss I decided to retain her. She was very compassionate and very knowledgea...ble. She knew and understood the federal laws and the local laws in different states and counties. She explained to me what to expect, and was always very responsive. I am very glad I hired Ms. Koss and her team to handle my matter. I am happy with the results, and they have made this unpleasant process bearable. I would recommend Ms. Koss and her team!

I found Natalie Koss and Potomac Legal Group online when searching for a way to get out of my timeshare. After checking out Natalie's credentials with the Maryland Bar and having a preliminary conversation with Richard Dutchman in her office, I went ahead and signed a retainer. I'm so glad I did! N...atalie and I had an efficient, thorough phone call to discuss all the issues in my case, I forwarded all the relevant correspondence, and she did all the promised work quickly and kept me posted on my case. Natalie gave me expert advice and context for my case, and her work won us a timeshare cancellation and even a refund! She also stuck with us with updates all the way through until I got my refund from the timeshare. Another big plus was that Natalie clearly explained all the steps in the process so I knew what to expect. Overall, it was a very positive experience during an anxious time - and I appreciated all of Natalie's work!

I really was surprised by my interaction with Natalie. She was thorough, prompt and kept me informed along the way. She told me what she needed to accomplish the task and performed beyond my expectations. I received emails that told me her progress and they came anytime not just 9-5. I also appreci...ate her follow ups after the transaction was over. She let me know that the timeshare company had further legal troubles and asked if they complied with our settlement.

Natalie Koss was always prompt in returning our phone calls from the first to the last. She always allowed us to express our concerns fully without time constraints. She was pleasant in all aspects of our dealings. She truly understood our concerns and effectively communicated them on our behalf. Her... legal knowledge and skills were evident in the content of our demand letter and the minimum time it took to reach an acceptable conclusion. The final settlement agreement exceeded our expectations and we feel this to be due to the legal professionalism of Natalie Koss. We are so pleased with her representation on our behalf.