My experience with Caron Gaff has been horrific. For seven years all she did was request more and more money and did nothing for it. Every time my phone rang and my caller ID showed her name. It was to inform me that my retainer needed to be replenished. In the breakdown of all of what my money was spent on, it was about 5% court filing, 10% correspondence and phone conversations with my husband's lawyer and 85% of phone conversations with me. When I spoke to her over the phone I was being charged and most of the conversation was me refreshing her memory on who I was and brought her up to date on my case. And the whole time she had the timer on clocking the length of the conversation to pay herself out of my retainer account. Seven years and thousands of dollars, including a loan from my 401K and nothing to show for it but emails and phone calls. One of her famous comments to "me" (when I felt overwhelmed and considered dropping my case because of my finances being stretched), she would say " I care about you and want to see you get what you deserve" you've come to far to stop now". Since I couldn't come up with the $1500 requested to keep my retainer balance, It was suggested that I can make a deposit monthly to build up my balance. And you better believe every month I got a call from her office for approval to withdraw from my debit account. In the mean time my case was at a stand still and my account would have time to build up. Then I received a call from her office and she told me that my husband's and his lawyer wanted to move forward with my case, at this point I had built up a balance of $1900+. I was fine with it and was grateful that I had some money in my account to work with. Then during the same phone call with Gaff's office they ask me when can I have more money to put in my account. I asked about the $1900 that was already there to be used, I was told that, it would be used up within the next week or so just in filing papers...That was it, I had had enough, I told her I was pulling out. There was no way I could come up with another cent. I was still paying on the 401K loan that I got for the first $5000, Covid epidemic caused my hours at work to be cut, my utility bills were past due, my home runs on oil heat and I was facing winter months and heating oil cost was unpredictable and I had medical bills. So I ask her to drop my case. Then I ask if I could please have the $1900+ balance left in my account. All of the sweet talk, promises and we care about you and want to take care of you was gone. I got a NO I can not have my money back, even though it would not be used I couldn't have it back. Me explaining that I can use it because of my financial and employment issues, didn't matter. Not so long ago I spoke with her staff and again ask for a refund I explained I had to have a necessary surgery scheduled for 8/31/22 and that money would be a major help. I was told she would see what she can do. Well I never heard back one way or another. As I write this review I am post operative recovering not working at the time and watching the medical bills pile up. PLEASE do your research when looking for a lawyer. Check AVVO, Social Media, etc.