5.0 stars 13 totalReview Robert Rapkin
Posted by Kathleen
I bought a 2013 from Simmons Rockwell in Hallstead. Apparently there was a problem with the transmission for the owner before me because he left the repair receipt in the glove box. I was given the impression that it was repaired and it was in "like new" condition until about a week into owning it. Since then my vehicle has been in and out of the repair shop a total of almost six months (I purchased it in May 2014). I called Kimmel and Silverman because a friend of mine used them 10 years ago and they were still around. I figured they must know what they are doing, and THEY DO!!! I dealt with Chelsea and she was thorough and polite the whole time. I felt comfortable right from the start. Attorney Rapkin represented me as if I was one of his family, he explained everything to make me aware of the process and won me the highest amount offered for my type of warrantee breach of contract. I recommend him to anyone who needs a lawyer.
Posted by hans
robert rapkin has kept me well informed and clearly explained my case to me every step of the way in a time when i actually felt powerless and taken advantage of by the manufacture. he is a very easy person to speak with either on the phone or by email. his office kimmel & silverman and all those i had interactions with there have all been professional and courteous. i would not hesitate to recommend kimmel & silverman and especially robert he has been fantastic and like i said he really made me feel like i still had a voice when the manufacture actually shut me down and out. robert and the legal team at kimmel & silverman where able to get me a full buy out on my vehicle this is the best possible scenario i could have hoped for and certainly what i needed to get me straightened out automotively speaking.
once again thank you very much rob for all the hard work and question answering you did on my behalf it meant a lot and your hard work did not go unnoticed sir. your the best keep up the good work!
Posted by Debra
Robert kept us up to date throughout the legal process. His advice in making our decision was very helpful. He laid out the options as to what we could do, gave us his recommendation as to what to do-and told us he would be happy to do what we decided. We could not be happier with the service we received. We highly recommend Mr, Rapkin. If he takes your case you are in good hands.
Posted by anonymous
I would like to thank Kimmel & Silverman and Robert Rapkin for taking my case and helping me reach a settlement with Ford Motor Company. We are grateful for your help. Throughout the process, the staff at Kimmel and Silverman was supportive, well-informed, professional, and experienced. Without their help, we wouldn't have gotten the results we received. Thanks again.
Posted by Michael
In my highest opinion, I truly consider Mr Robert A Rapkin , Esq. an outstanding asset to the Law Firm of Kimmel & Silverman P.C.. He is a conscientious attorney well versed in the lemon law arena. He is extremely knowledgeable, trustworthy and informative. I was impressed with the dialogue throughout the entire process, which, I attribute to my favorable settlement. Mr Rapkin truly exceeded all expectations and I recommend his services without reservation and unyielding confidence.
Posted by Bill
Mr. Rapkin got me more than I expected from my case against the Ford Motor Company. He was very responsive with me and always made sure that I knew how my case was progressing. I would definitely recommend his services and I would use Mr. Rapkin again. I would like to thank Kimmel and Silverman for setting me up with someone that understood my concerns.
Posted by Sandy
As aggravating as having a lemon was and the drawn out process dealing with the car manufacturer, Robert was knowledgeable and responsive. I was surprised several times when I was expecting a paralegal to call, but it was actually him on the other end. I would definitely use and recommend his services.
Posted by anonymous
Bob represented me for my lemon law case. The auto company tried many tricks in an attempt to defeat my claim, but Bob overcame them all and won for me. It was clear to me that he felt it was important to win my case for me. I feel he went above and beyond what was needed in my case.
Posted by Mark
Very professional approach to my case. Mr. Rapkin fought huge behemoth, Mercedes USA and won my case for me. MBUSA agreed to repurchase my car under the Lemon Law.
Overall, highly recommended.
Posted by James
Bob and his team were proactive, organized and timely in all acounts during the 8 months we worked on my claim against my car manufacturer. Their professionalism made is simple for me to work through the laws without any stress. I truly appreciated having his expertise guide me through the process, and I am glad to say, with a positive outcome that gave me satisfaction with the system. I would recommend Bob to anyone that has a warranty or lemon law issue with their automolbile.