Gail Elizabeth Suhr

The communication is terrible, everytime you call the office and speak with the assistant the phone magically hangs up on you. They tell you to email because it’s the fastest way of communication but it’s very rare that they answer the email in a timely manor or answer the questions you asked. She wi...ll drop you for absolutely anything, in my personal experience she dropped me for asking 2 questions. In this circumstance, I emailed her asking two questions because I was unsure how to fill out some paperwork and she emailed me back with a motion to drop me as a client. She claims that her reputation is very important to her, yet from the minute I retained her services she’s been nothing but a money hungry, uneducated, rude individual. Lastly, do not expect anything to be done right the first time, and expect them to charge you over and over again for the same thing that should have only had to do once. Do not hire Gail Suhr unless you like wasting your time and money.

I had a support order from Allegheny County for seventeen years. The order was to terminate in December 2018. As this date started to approach I contacted Allegheny County DRS on what I should do to prepare for this. They told me that I would be contacted via email and paper work would sent to me. ...Nothing of the sort was happening and this was a common theme with my past experiences with the DRS and Family Services. A week before the order was to end I received a message from Allegheny County that I had to file for a modification. I did as instructed. A few days later I had court order and I could do this over the phone due to each party lived outside the county. This raised my suspicions and I quickly Lawyer-ed up. I contacted Ms Suhr's office and had a meeting the next day. I brought all the information I had to her a told her about how I have been out right lied and deceived by the court for years. Ms Suhr was very patient and took the time for me to explain my Kafkaesque history with dealing with the DRS. She took on my case and quickly had a plan of action that made me very pleased. The day of the phone hearing came and it was a three ring circus from the start. The court official didn't have any of my information or an idea of what was going. The other party couldn't be reached. We got switched to several different people and in the end the termination became a continuation of the existing order. Before the phone was hung up Gail and her staff had a counter plan and put it in action before I left her office. Sixty days later we had to appear in court. This is when I realized I hired the right people. The associate of her's who spoke on behalf shot down every bit of BS that came our way . Her performance was almost Shakespearean compared to the weak preparation the court put forth. Even the judge had a small and sharp criticism of this sham. Not only did Ms Suhr's staff get the order terminated but also got me a refund of the last three payments returned to me. At that moment years of pain and anger left me. This ghost had been exorcised from my world. In short if Ms Suhr and company were the crew of the Titanic would that ship still be a float.

Due to a lack of basic communication my experience was horrible. Everyone has a different way of doing things and this office was extremely difficult to communicate with. Emails went unanswered for days and phone calls were not returned. Meanwhile, I needed a lawyer that I felt trust with and not... another situation to add to my stress. Her retainer fee is high and non-refundable for ANY reason. So what motivates her to actually work when she’s charging a high rate and doesn’t care if you leave because she keeps thousands regardless of what’s done. Read more reviews, I’m not the only one that’s had this happen. I wish that I would have seen them before it was too late.