To begin with, Gary provided a free very THOROUGH consultation of my case (over the phone--which was important because I was too busy to come into anyone's office unnecessarily). During which he listened very carefully to the facts. He did not just assume that my case was like others he had heard before, and I was impressed by this. After listening to the facts, and asking some question, he provided my options. This also impressed me, because it was clear he was knowledgeable in his area and this was all over the phone in the initial interview for FREE. Gary provided an up front estimate of his services. After I hired Gary, he stood by me, like a good friend every step of the way. My case was complicated and my life was hectic. I was recently divorced, and was being sued by some opportunistic out of state tenants. My insurance company bailed on me and I was up to my ears in debt with ridiculously high interest rates. I was a single mother, full time employee, in the midst of relocating for the job, business owner (landlord), up to my ears in debt with ridiculously high interest rates. I am a type A, attention to detail, person and I was literally overwhelmed (to tears) by my circumstances. Gary Short was the rock, that I needed and depended on. His work and attention to detail helped me to concentrate on the rest of my life, resting assured that he had the legal matters covered. What he said he would do, he did. What he said would happen, happened and along the way, he treated me like he had my back. He had my best interest at heart, like a good friend. He did an excellent job. Every step of the way, he explained all my options to me in a manner that enabled me to make informed decisions. He provided recommendations and I trusted his judgement and he did not fail me. I was very pleased with the outcome of my case. I HIGHLY recommend Gary Short.