Their primary concern is profiling you from a financial perspective to internally assign a billable target for you as a client. They have no concern about resolving your case, it is all about continuing your case to maximize billable hours. They racked up over 30k in less than two months of support and never had a court trial. This is the type of firm that gives lawyers a bad name. I strongly urge you to avoid this law firm and find one that cares about solving your case and the best interest of your family.
In the two months I have been working with Ken he has used the entire deposit I gave him and delivered nothing. A colleague of his said that he puts a number on each client he gets and will keep billing until this number is reached.
The only thing he has done is bill without giving me a strategy, or fulfilling the promises he gave me when I hired him and his team.