Marc William Miller

We used Mark several years ago for a house purchase. He was recommended by my husbands office. It was difficult to get a hold of him and most times ended up speaking with his staff who were wonderful. The afternoon before the sale I get a call that there is money owed on the bill that needs to be fi...gured out before the sale the next day. I was out of town stuck in a hotel room and my husband was busy at work until late. After telling us that if this can’t be figured out the sale will be delayed I got furious. This man’s advice on buying a home caused us to lose the sale because we added stipulations for negotiation purposes that the seller declined and put the house back on the market. The second home had its issues with the sale but we were desperate and didn’t want to lose this house too. Overall I had problems with his lack of transparency and the fact he dropped a bomb the day before a sale saying we owed him an additional $8,000 dollars when he never provided any warning or documentation for the bill. It was pay up or you don’t get the house. Im surprised he is still allowed to practice.

Our experience with Marc Miller as the buyer’s attorney for our home was a regrettable one. He lured me in by establishing a connection during our initial call and after that it was his assistant who handled all the processes related to the sale. She was competent but totally on rote as if referri...ng to a manual during the entire process. The couple of times that I saw Marc at the office he seemed more interested in speaking about his antique collection than about the closing. The closing came with many surprises in terms of extra costs that we were not warned about. One was that we had to pay for the remaining oil in the oil tank. We had no interest in the oil tank as we were going to convert to an electrical heating system but we’re not given the choice to say no. Basically it was sign here and take out your check book. Marc should have outlined for us everything prior to the closing which he did not. It seemed that cozying up to the sellers lawyer was more important.

I regret having used Miller as our lawyer. Their office was really disorganized and this caused multiple issues and headaches for us. They drew up power of attorney papers for us so that I could close on our house alone without my husband physically present (he has a small business and lost hours wou...ld have been expensive). We got them electronically notarized and according to my email records, I sent them to their office on Thursday Nov 12. We were set to close on Tues Nov 17 at 3pm, but it wasn't till the morning of the closing day on Nov 17th that they sent the power of attorney papers to the bank and title company, and learned that there were issues with the power of attorney documents and we couldn't use them. Long story short, the only way we were going to close as scheduled, was if my husband drove from his work from NYC into Kingston where the closing was (this is 2+ hours each way). So my husband ended up doing this because delaying closing would have potentially been very expensive, but it was extremely stressful and costly for him to have to cancel all his meetings and come up in the last minute. What makes me most angry is that Marc would not take responsibility for any of this, originally saying something like, "we only got the papers in on Monday and my assistant was out that day" (um- even if that were the case, that is no excuse, and at any rate, I later checked and saw that I had actually sent the papers Thurs Nov 12 so there was PLENTY of time to look for issues). At another point on a call with my (very upset) husband, he made excuses for their mistake by saying "the rules keep changing" (um, that is what we are paying you for! To KNOW THE RULES, otherwise known as LAWS). His excuses actually kept shifting, and I think this was because ultimately he had no good reason for the mistake.  The mistake was very stressful and costly to my husband's small business, but I understand that mistakes get made. What was unforgivable was the lack of owning up to the mistake. It just showed a complete lack of integrity. If he had at least apologized, or better yet, offered some kind of discount for the mistake they had made, I would have let it go, and I would not be writing this review. I actually hate writing negative reviews for people, but I just feel that people should know what they are getting into when they decide to do business with this office. Side note: there were actually several other mistakes as well (misspelling my husband's name multiple times, including on the title certificate, even after I had corrected them early on) and also a detail in the wording on our rider that I had to correct several times. They are just not very careful. Obviously this is NOT something you want in your lawyer. To top it off, I later learned from our real estate agent that his fees were actually higher than other real estate lawyers in the area. So avoid this lawyer unless you are prepared to worry and watch over all the details and keep on top of things for them (and pay more for it).