Kevin is hard working, responsive, informative, and follows through on everything he promised. I had a Creditor incorrectly report that an account I paid in full timely and closed was in collections. My credit score dropped 60 points! I tried working with this Creditor for 2 months (countless phone calls and letters), they promised they would resolve it. I disputed it with the credit reporting agencies, one would not change it as they deferred to the Creditor even though I sent them verification. I even reported them to the Consumer Financial Protection Board CFPB - I found it on the back of my credit card statement under disputed accounts. The CFPB actually pushed the Creditor, but backed away once the Creditor assured them they resolved the issue, which they had not. Kevin thoroughly explained to me the process, how he planned to proceed (with my permission), discussed expectations, and followed through. I really just wanted the Creditor and Credit Reporting Agency to fix the error quickly and issue an apology (and repair my credit score right away). That did not happen. We ended up having to file suit and I was actually compensated for this nightmare. I did not get the apology I wanted, but my credit score went up 68 points, and I was paid for the damage. I saw Kevin to first discuss my case at the end of August, received the first settlement in November and the second in early December, much more quickly than anticipated. Throughout the entire time Kevin kept me informed and returned every phone call. If you have ever dealt with an attorney before you know that this is quite rare. I highly recommend Kevin. I was lucky I found him.