Russell L. Low

My case went smoothly and I was granted a Chapter 7 bankruptcy. I was pleased when attorney Russell Low returned my phone calls and answered my questions during the process. I am someone who follows through, manages and keeps careful track of my own documents and correspondence. While at times I f...elt there was room for improvement in some of the office staff, for the money I paid, I probably could not have expected more.

Low and Low represented me in a Chapter 7 procedure and I am so glad that I chose Mr. Russell Low's services. Honestly, I was a little ashamed to be going through this tough time in my life however this attorney and especilly his two paralegals that assisted me: GLORIA and JOHANNA walked me through ...everything which made it extremely easy on my end. They are a busy law firm which clearly showed me that they have excellent service. I was recommended to this office for a reason and I would most definetely recommend LOW&LOW to anyone looking to go through a Bankruptcy.

Now that I have finished my bankruptcy case and am already starting my credit again, I am very glad that I hired Mr. Low as my attorney. There were many times throughout the process when I needed him to make calls or send out letters on my behalf and he always did it, even if it was on short notice. ...Mr. Low and his staff were very reliable and helpful when I needed questions answered and took the time to explain legal terms and processes to me. I'm very happy with all that they did for me and have already recommended him to some of my family members who were looking to file bankruptcy.

**PLEASE READ BEFORE YOU HIRE LOW & LOW** I deal with many big firms for business matters such as Sills Cummis, Baker & McKenzie, Gibson Dunn, Etc. However, Low and Low by wins the prize with incompetent and unprofessional. Never have I dealt with any business nearly as unorganized and incompetent.... By way of recommendation, I have retained Russell Low from Low & Low for a simple bankruptcy 18 months ago and still have a pending case. For the past year I have been tossed from one paralegal to another. Each person I talk to has no idea who I am and has no idea where my file is. After some time looking through documents, they discover who I am. Everytime I ask the person in charge of the case about a court date, they dance around the question about being in class, court, lunch, vacation, etc. They are eager to gIve me their daily routines but never an answer about a date for the case. Each and everytime it's the same question and each and everytime I get the same answer "I will look into it and get back to you". Getting back to me never happens. I do have several dozen correspondence proving exactly that. If you have intentions hiring a lawyer that takes full payment, can't give answers about your case, does not return messages nor replies to email, then you will fit at home. Unfortunately my case is still pending. When it will be closed, God only knows because the firm sure hasn't a clue. My next step is to file a grievance so the attorney does the job he was paid to do, which will cost another several thousand. This is what it has come to. Second thoughts?