Our first impression was attorney Daniele was very upbeat, caring, competent and confident. She and her assistant appeared to be genuinely interested in our case and, after what appeared to be careful consideration, took our case on contingency.
We were very excited as this validated our belief that we had a strong case and were doing the right thing in pursuing it for the benefit of ourselves and others in our profession. Initially, interest appeared to be very high and things seemed to be moving along nicely, then she and her assistant began cancelling appointments with very little notice, knowing that both of us were putting aside paying work to attend these meetings. This progressed into no-showing us altogether.
Along the way we were sent documents for review and revision which were poorly written and showed very little comprehension of what had been discussed. We made corrections and clarifications to the documents only to get the same documents sent back, months later and unchanged, with another request to review and revise. There appeared to be no recollection of the previous requests and the actions we had taken.
Weeks and sometimes months would go by with no response to telephone messages and emails. Then, after about a year of chasing them around to get or keep things moving, we were sent a contract which essentially stated they would get the usual contingency percentage and WE would be charged a multitude of fees. It also read that they could withdraw their representation at any time, for any reason, but we would still be expected to pay these fees. We thought this strange in a contingency case so we had several other attorneys examine the contract. Every one of them said the language of the contract was highly unusual and strongly advised us against signing it.
Overall our experience with attorney Daniele's firm was very disappointing. In our opinion she was dishonest, misleading and had no respect nor regard for our time, efforts or desire to right a wrong. To date, we have not investigated whether this constitutes malfeasance or malpractice.
To have it said, we acknowledged our awareness that the wheels of justice turn slowly, so there was never an expectation or demand for immediacy in any of our interactions. What we asked for and expected was due diligence. What we received was the realization that we wasted a year of our lives and have to start over.
Had we had the benefit of this review we probably would have sought out a different law firm. At the very least, we would not have continued to invest our time and effort once we saw these behaviors emerge.