Emil Ward

Emil Ward

I seldom review the site, because, AVVO has been such a good source of business for us and thus did not know of this comment before now. But, to this comment having recently been brought to my attention, I will respond. I have no idea who this person is. The statements here do not remind me of any such client. I seldom, if ever use the phrase " all set" to explain the results of our efforts. In 40 years of helping clients, we have had very few issues arise between ourselves and our clients. If they are brought to our attention, we try to immediately communicate with the client, determine the source of the problem, and try to resolve it. There are, of course, times when the client may not understand or be happy with the limits of the law, nor our explanations of what we can and cannot do for them given their situations. In very tenant-favorable state like Massachusetts, this happens. There are also times when a client just will not be satisfied. Inevitably in 40 years of practice someone will be unhappy. If the person who wrote this would communicate with our office, we will be happy to talk through whatever issues the person had/has with our services.