Based on 4 reviews
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Called his office in regards to being represented. Spoke to a gentleman who took information and said he would review with the attorney and contact me back. After days passed I called and left messages and they never had the courtesy to call me back. I attempted numerous times and left messages with no luck. If they are unable or unwilling to take a case it is good customer service to inform the individual.
Mr. Bassel handled a car accident case for me 2 years ago with great success. The case ended up going to trial and his ability to present our case successfully against the team of attorneys for the insurance company was very impressive. I went right back to him a few months ago when I was the victim of a hit and run.
Both times he was extremely attentive and helpfull and really seemed to have my best interests in mind. He was honest and forthcoming and I felt very well taken care of.
In my line of work, I have a lot of contact with attorneys and Mr. Bassell was not at all challenging or pompous which many attorneys unfotunately are.
If you have read the title of my review, you can ascertain that I would recommend Mr. Bassell to anyone looking for an attorney in his field. He went completely out of his way many times when it came to my case because he really does understand the sensitivity and severity that comes along with a case like this.
He is extremely knowledgeable and was always there whenever I had any questions regarding my case. It is also a pleasure to work with someone who genuinely loves what he does and enjoys helping people...that to me is a BIG plus.
Mr. Bassell is simply the best. My family and I found him after we had a death in the family. Two other lawyers turned us away because they said that it was too hard of a case and it was an uphill battle. However, when we met Mr. Bassell he was amazing! He took the case even though it was difficult and he fought hard against the insurance company until he recovered the entire insurance policy for us. But what was more important to my family was how caring and compassionate Mr. Bassell was. He spent hours and hours talking to me about my concerns and the case. He made us feel like family rather than clients. After having bad experiences with other lawyers, I felt like we found a diamond in the rough. Mr. Bassell is simply the best! If you need a tough lawyer that gets results, then you need Torsten Bassell.