Based on 5 reviews
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I was in an accident a few years back and got badly injured. Unfortunately, I made the silly decision of handling my claim with the insurance company myself at first. After the insurance company strung me along for months though, I decided to hire a lawyer and I asked a friend if he knew anybody good. He recommended Torsten and Nicole, who had helped my friend out in the past.
When I called Torsten and Nicole, I wasn't sure what I'd be getting into. I'd never had a lawyer before, but they talked to me about my case on the phone and then we met in person and I felt at ease. They never pushed me to do anything and were happy to meet with me to discuss my case whether I hired them or not. Of course, I ended up retaining them, and I couldn't be happier.
Nicole and Torsten worked so hard for me on my case and ended up filing a lawsuit and battling with the insurance company for about a year in court. Along the way, the insurance company kept tossing BS offers at us and I was getting really frustrated with the entire process. It seemed that the insurance company would never pay me what I deserved.
But Torsten and Nicole kept assuring me that the insurance company would come up with more money and that this was just the game they always played with people's lives. It turns out, they were right. After pushing and pushing through the lawsuit, the insurance company finally gave in and offered me a great settlement a few weeks before trial just as Torsten and Nicole predicted.
Obviously, I'm happy that I got the money I deserved. But I was even happier with who got me the money. Torsten and Nicole were not just my lawyers. They were my friends. They took the time to listen to me and understand my problems and they stood up for me until the end. There were ups and downs for me emotionally throughout the process, and if it weren't for them, I'd probably have broken down completely and taken one of the insurance company's BS offers. In the end, I know I got what I deserved because of Nicole and Torsten. They are wonderful people and made me feel confident that I had great attorneys in my corner.
Called his office in regards to being represented. Spoke to a gentleman who took information and said he would review with the attorney and contact me back. After days passed I called and left messages and they never had the courtesy to call me back. I attempted numerous times and left messages with no luck. If they are unable or unwilling to take a case it is good customer service to inform the individual.
Mr. Bassel handled a car accident case for me 2 years ago with great success. The case ended up going to trial and his ability to present our case successfully against the team of attorneys for the insurance company was very impressive. I went right back to him a few months ago when I was the victim of a hit and run.
Both times he was extremely attentive and helpfull and really seemed to have my best interests in mind. He was honest and forthcoming and I felt very well taken care of.
In my line of work, I have a lot of contact with attorneys and Mr. Bassell was not at all challenging or pompous which many attorneys unfotunately are.
If you have read the title of my review, you can ascertain that I would recommend Mr. Bassell to anyone looking for an attorney in his field. He went completely out of his way many times when it came to my case because he really does understand the sensitivity and severity that comes along with a case like this.
He is extremely knowledgeable and was always there whenever I had any questions regarding my case. It is also a pleasure to work with someone who genuinely loves what he does and enjoys helping people...that to me is a BIG plus.
Mr. Bassell is simply the best. My family and I found him after we had a death in the family. Two other lawyers turned us away because they said that it was too hard of a case and it was an uphill battle. However, when we met Mr. Bassell he was amazing! He took the case even though it was difficult and he fought hard against the insurance company until he recovered the entire insurance policy for us. But what was more important to my family was how caring and compassionate Mr. Bassell was. He spent hours and hours talking to me about my concerns and the case. He made us feel like family rather than clients. After having bad experiences with other lawyers, I felt like we found a diamond in the rough. Mr. Bassell is simply the best! If you need a tough lawyer that gets results, then you need Torsten Bassell.