Based on 5 reviews
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I hired Jeanne to help with my contested divorce. She made a good first impression, but soon dropped the ball. She didn't respond to my emails, or phone calls, forgot important court deadlines, and basically ignored most of what I told her. I had payed her a retainer up front, so I was stuck trying to get her to pay some attention to my case. I never received a statement of charges or a refund.
I finally had to hire a new law firm, they did a wonderful job, kept me in the loop, and brought my case to a successful end. I'm so glad I switched to Sean at Michigan legal group. Wish I would have hired them from the start and saved myself a lot of headaches!
I had a very high conflict divorce, complete with a custody trial. Jeanne Hannah has a wealth of knowledge. She has impressed me not only with her skills, but how she treats her clients and truly listens to them. She went above and beyond what I expected. She explained everything in detail and with confidence and on a level I could understand. She was always quick to respond to any questions or concerns I had, and was very compassionate and understanding and helped alleviate any fears I had though the most stressful time in my life. But do not mistake her level of compassion for weakness, she also is aggressive and goes after what is fair. I ended up having to go to trial, and seeing her in action was a great experience. With her confidence and her well thought out plan, she was able to secure my children a very workable parenting plan that helped further define the "standard" plan used by most courts. I could not have trusted any other lawyer to accomplish what she did for me and my children!
I didn't have a good experience with this law firm. I had given Mrs. Hannah a retainer to have some legal work done but it turned out that I didn't need the work done last minute (hey things happen). It took almost two months to get my money back and she didn't actually bill me for any work at all. I almost thought I was going to have to take a lawyer to court to get a refund. Her assistant is extremely slow also. She never returned any of my emails or did not keep me in the loop at all about the status of my refund. I got the same unacceptable answer for weeks in a row. Sorry, but this is completely unacceptable service.
I found Ms Hannah's preparations for court to be thorough and with great attention to detail. I felt very prepared when we went to court. Communications were very good and she kept me well informed of the court dates and gave sound advice and strategy.
I cannot say enough good things about Jeanne. I came to her with a legally complex, out-of-state custody case that no other lawyer I contacted would touch. From our initial phone call, I was convinced of her concern, understanding, and expertise. Throughout a multi-year process, she proved to be an untiring advocate for me and my young child. She went above and beyond in every way possible – she is legally brilliant AND she genuine cares about her clients. I not only received unparalleled legal representation from Jeanne, but also deep wisdom, mentoring, and support. She managed to weave compassion, wit, and humor into our attorney-client relationship in a way that made a difficult process much more bearable. I remain in awe of her legal astuteness, her deep understanding of parenting and psychological issues, her responsiveness and accessibility. I am convinced that I would not have the same outstanding outcome for my case if not for Jeanne. I know I have found the best legal advocate available, for the life of my case, as well as a dear friend.