Rachelle N. Howell

Hired her from out of state for sons divorce. Not only did she do nothing, she dissappeared. Currently she owes me money and probably owes others. Filing my case with the bar association, i turned up other individuals that she had agreeed to represent, took retainers, and then dissappeared. Bar assoc...iation found in my favor after i sent everthing related to this fiasco.

I recently encountered an issue and didn’t feel confident handling alone. I was very hesitant to request assistance from an attorney . I have only one other experience with an attorney and he basically took me for $2000. This was not the case with Rachelle. I called several attorneys and left voicema...ils explaining my situation and requesting assistance. Rachelle returned my call and we met shortly after. She was very quick to respond to texts and calls prior to the meeting to assure I brought all the necessary information to the meeting . I found her to be quite pleasant to work with . She never complained about my additional questions and requests. It was a complete opposite experience from the encounter with the previous attorney. Rachelle completed the request rapidly and also followed through to assure any additional requirements were completed . I will not hesitate to request her assistance in the future. It was a pleasure working with her and I highly recommend her.

Pathetic attorney. Took 1000.00 from my husband and hasn't returned a phone call since November. Missed 2 court dates. One was today. We were approached by another attorney from her building only 2 be told she has been evicted from their office, and we would have to be apart of a civil suit against h...er. Apparently multiple people have been scammed by her recently. Now we are out money and have 2 find another attorney by March 4!!!!! She should be ashamed of herself

I hired her and paid her $1500. She claimed I didn't need to be at court. But she didn't get me what I had asked for in the first place. And when I urgently needed to speak to her, she avoided my calls and texts. I even went to her office on more than one occasion and spoke with her assistant to no a...vail. She still would not return my calls.

Once she got my $1500.00, she did nothing. She told me I would have a good chance of getting custody of my grandchild, but never got my case into court.I called many times & left messages and she never returned my calls. After 3 1/2 months she finally got a court date for visitation only, but failed ...to let me know & she did not appear for me. Since no one showed up, the judge declined visitation. My son has moved & taken my grandchild out of my life for ever. I asked for a refund of part of that $1500.00 & after many phone calls & texts, she sent an unsigned check for approximately $200.00. Since she didn't sign the check, she is apparently going to keep my money. She never kept me informed about anything regarding my case. Obviously, her knowledge of child custody & grandparents rights is very low. Although she waited until I asked for a refund to let me know that as grandparents in Ky. we have no rights. She charged me $50.00 for one phone call. She did nothing but cause a lot of stress. We are grandparents & senior citizens and feel she did not earn this large amount of money.