Kelly A Gibson

When we entered into this agreement, your firm was full of promises that never materialized, I was told that you had accountants that would go over our returns in question and get the best results that we could expect. What we received was hardly any contact from you, no discussions on what our issu...es were and your plan to alleviate them, we were in the dark for over a year on what was going on, missed a hearing date that you admitted to my wife that it wasn't on your calendar! and then, after a year, your firm tried to get me to pay the full amount to the IRS without even looking at our receipts, statements, and so on. If that was the case, why did it take you over a year to come to that conclusion? The last straw was when for over two weeks sent emails, called, left messages that you ignored just like the IRS stated that you did to them when they tried to contact you. I believe that your firm acted in a very unprofessional manner by not contacting me when the trial date was fast approaching and leaving me wondering if you were going to even show up. which she never did only thing she did was steal 4000. from me for nothing, answer this one miss gibson

"I owed a little over $46,000 in sales tax to the State of NY. I had a revenue officer show up at my place of business and threaten to actually take money our of registers and also shut me down. I was embarrassed, mortified and scared out of my wits. I ddint know what to do. I caled several places th...at promised me they were going to "Settle" my tax debt but they didnt make much sense. I didnt find comfort with what they were telling me they were able to do. Then I called Key Tax Group and spoke to Josh. Josh was very candid with me and also took the time to xplain what we needed to do in order to get this solved as I obviously didnt have $46,000 to pay this. After a very detaield discussion I hired Key Tax to help me ASAP. They were able to get the revenue officer to leave me alone and set up an affordable monthly payment that fit easily in my budget and saved my business. Key Tax not only talks the talk but they also walk the walk! Great Job Key Tax Group.

The communication may have been sparse but her results exceeded expectations. We had significant tax issues and continued to get periodic hate mail at different address from the IRS on penalties we did not owe. After actually paying many of them, we realized this was an error even though the penaltie...s continued to add up, We tried to resolve this with accountants and phone calls to the IRS. 3 years later we received a notice to go to tax court after trying to do poets the paperwork, I realized this was out of my element. I called a quickie legal tax firm advertised on the radio. They could not help in the turnaround time we had but he referred me to Key Tax Group and Kelly. Over the phone and via fax, we sent all the paper work and $1500 dollars to cover the paperwork and any representation at court. We received the paperwork needed within 24 hours and we're told it had to be dropped off and date stamped at the IRS tax court bldg in DC. We submitted the docs and waited. Over the next year we did not hear from Kelly and when we tried to reach out we got an answering service. I was sick to think we paid the money and got a document in return. To our surprise, we received a phone call from Kelly almost a year into the initial transaction telling us our court date and where to meet her in DC. I was waiting to hear what this would cost us given she was traveling from Florida to DC. When we met, Kelly said IRS continues to come down on what we owe them. We were pretty organized and provided details demonstrating how the IRS actually owed usto but would have settled to have the several thousand in errors to just go away. Kelly got the IRS to recognize their errors and they concluded we did not owe them. When we asked about our refund, the IRS rep said that they did not handle refunds and that we had go through that process. We were not happy but received to have the penalties taken care of at no additional attorney fees. Kelly did what we asked for the price we originally paid. We were also ecstatic to receive the refund in the mail. Kelly initiated and completed the docs needed and we received a check. We were pleased with the outcome Kelly facilitated even though we were leary finding and paying a lawyer we never over the phone.