Kelly A Gibson

The communication may have been sparse but her results exceeded expectations. We had significant tax issues and continued to get periodic hate mail at different address from the IRS on penalties we did not owe. After actually paying many of them, we realized this was an error even though the penaltie...s continued to add up, We tried to resolve this with accountants and phone calls to the IRS. 3 years later we received a notice to go to tax court after trying to do poets the paperwork, I realized this was out of my element. I called a quickie legal tax firm advertised on the radio. They could not help in the turnaround time we had but he referred me to Key Tax Group and Kelly. Over the phone and via fax, we sent all the paper work and $1500 dollars to cover the paperwork and any representation at court. We received the paperwork needed within 24 hours and we're told it had to be dropped off and date stamped at the IRS tax court bldg in DC. We submitted the docs and waited. Over the next year we did not hear from Kelly and when we tried to reach out we got an answering service. I was sick to think we paid the money and got a document in return. To our surprise, we received a phone call from Kelly almost a year into the initial transaction telling us our court date and where to meet her in DC. I was waiting to hear what this would cost us given she was traveling from Florida to DC. When we met, Kelly said IRS continues to come down on what we owe them. We were pretty organized and provided details demonstrating how the IRS actually owed usto but would have settled to have the several thousand in errors to just go away. Kelly got the IRS to recognize their errors and they concluded we did not owe them. When we asked about our refund, the IRS rep said that they did not handle refunds and that we had go through that process. We were not happy but received to have the penalties taken care of at no additional attorney fees. Kelly did what we asked for the price we originally paid. We were also ecstatic to receive the refund in the mail. Kelly initiated and completed the docs needed and we received a check. We were pleased with the outcome Kelly facilitated even though we were leary finding and paying a lawyer we never over the phone.