Susan Lenore Albertoni

It's hard to imagine that there are lawyers that aren't able to explain or provide legal advice for a client's case, when that is their expertise. But it's true, you ask Susan a question and she gives you a few word answers. You then asked her to explain again and then it's the same thing, you eventu...ally gave up because you feel stupid and the lawyer seems agitated. We cannot contact Susan, they wouldn't let us schedule a time to talk with her. We were then told that she doesn't need to talk with us and will work on our case behind the scene. How can a lawyer truly represent you when she refused to talk to you? We went through so much emotional distress not hearing back from Susan, it wasn't until 6 weeks later that we can actually get an appt with her. She never cared or took the time to understand us and what we want. She told us she would call us before our court date, but it never happened. She attended court and made a decision that we didn't want and never followed up with us. We also asked the paralegal to please investigate and talk to the people we found if they can be witness, the response we got was "not sure, we'll look at it." What he is actually implying is that our case is not worth their time and efforts, they don't care pretty much. We decided enough is enough, we are not paying for a service in which the person doesn't care to provide and will only put in minimum efforts. We started looking for a new lawyer and realized there are better lawyers and firms out there and decided to take our money elsewhere to someone who cares. Also they are always always 1-2 months behind on processing your balance on your account.