Dean Kelly Stairs

I had a collection case and was very fortunate to work with Attorney Dean Kelly Stairs. He was extremely professional, kind and completely non-judgmental throughout the entire process. From the first conversation, he made me feel at ease and gave me real peace of mind. He explained everything cl...early, handled my case efficiently, and treated me with genuine respect and understanding. I’m very grateful for his help and would highly recommend him to anyone who needs help with collection and legal assistance.

Dean is phenomenal. I contacted him for assistance with a debt collection issue regarding a gym contract. Thanks to him I was able to come to a much more agreeable conclusion with the opposing party than I would have been able to on my own. I spoke with Dean on the phone about my issue and he explain...ed to me in great detail the legality of the matter, my options, as well as potential ways to proceed. Over the next few weeks I emailed Dean who was very quick to respond and give updates with how the situation was unfolding, his customer services is second to none. Even over email he did an excellent job answering any questions I had and explaining my options. I could not recommend utilizing his services highly enough. If you are in the market for an attorney look no further.

When my father died last fall, I had to make the difficult decision to move my life back to Washington state, to support my mother with dementia- so she would not have to move into senior living. Due to circumstances, I had to terminate my lease with the apartment complex where I resided, 7 months ea...rly. The managers at the complex refused to accept my 30 day noticed, because I did not attach money to it. They proceeded to bill me for 7 months, over $18,000, which included late fees and time that I had not yet incurred. I felt the the property management company acted illegally and unethically in their practices, particularly due to the difficult circumstances I was under. I was connected with my first attorney through AARG and while under his representation, the PM company sent me to collections- illegally. Attorney #1 had to drop off my case and this left me hanging without closure. I called AARG again and gratefully, they connected me with Kelly Dean Stairs, Esq. Kelly's professionalism, kindness & care, thoroughness, timeliness, wisdom and tact gave me confidence that I would not be bullied further by the PM Company. Before taking me on as a client, Kelly conducted a lengthy phone consultation with me to better understand the case. I sent Kelly a case summery, that contained the correspondence that had occurred with attorney #1, the leasing and the property management company. Kelly responded back to me after reading my summary and made several recommendations while ensuring that I understood my options and explained what he could do on the case. Kelly followed through with everything he promised. He wrote another letter to the PM Company and continued to try to make contact with them in an attempt to come to a fair agreement. They ignored us, but he continued with attempts to contact them and communicated with me. I suspect that this company did not expect for me to stand up to them. Without Kelly's help, this could have ended up to be a further stressful situation for me, while dealing with personal life stressors with my parents death and health. Kelly stated that should there be new developments, he is willing to work forward with me in the future. I highly recommend Kelly and will definitely work with him in the future, should I need legal services in California. Thank you Kelly! Kelly represented me by writing a demand letter and then monitored the case and correspondence. In California, where the renter does not have the upper hand, I was so very thankful for Kelly.

I have utilized Kelly's services on several matters. He began by listening to the relevant facts on several debt collection matters, and provided several alternatives for each matter. This enabled me to choose the alternative that I believed to be the best for my situation. Once I chose the ...direction that I believed best, he worked to negotiate a resolution that fitted my needs. Some of these negotiations were with very difficult creditors. Based on my personal experience with Kelly, I have found him to be an excellent listener. His advice has been sound, and his negotiations top tier. I would say that my best recommendation is that I would utilize his services, should the need arise, without hesitation.