Jenna Rae Roca

I hired her in 2016 to handle a case for me at the time I felt that she was doing an admiral job, boy did I find out I was sleeping with the enemy. In September 2017 I asked her in a e-mail to cc me any and all communication with opposing counsel which she agreed to do, never once did she send me any... correspondence between the parties, then while I was going thru mediation she informed me that I needed to take out a loan for 3 grand to pay for the session I mind u I haven’t worked since 2016, but I did what was asked of me, come to find out thru opposing counsel I should have never taken out a loan for the mediation in fact he told me they pay for half and if I would have settled they would have paid it all, but the story becomes more wild once I confronted her about it she told me that the mediation costed 2750 so I asked her where’s the other 250 never got a response. That brings me today I settled a case on 8/3/18 with Farmers with Ms Roca as counsel, I had been trying to contact Ms Roca for about 3 weeks to ascertain when would the check be available never once did I get a reply, so I went to opposing counsel and boy did I find out some things first off I was told that not only has she been given the check she also cashed it and where not talking days but weeks. So I went to we’re her office is located at we work in Pasadena I checked in and had a seat to wait to speak with her,after about 15 min security and the maintenance personal came up to me and stated that I was not allowed on the property any longer I mind you I have becoming there for almost two yrs and was just there last Friday to retrieve my file that was thrown in a box missing all kinds of documents that are pertinent to my case. I plan on filing a complaint with the bar and other legal remedies that I am afforded

I was involved in an accident and in a lot of pain. I contacted Ms. Roca and she was able to help me find a specialist who would treat me while the case was still pending. She not only got all of my medical bills taken care of, but also money for the time I missed from work! I honestly don't know wha...t I would have done without her! She was always available to answer any questions I had, and took care of all the calls from the insurance company so I wouldn't have to worry about it. Overall A++ experience!