Anh N. Stenzel

CA Bar License # 253475 Website First Name Anh Middle Name Nguyen Last Name Stenzel Address 1 Ste 101 Address 2 1230 Crenshaw Blvd City Torrance State California ZIP Code 90501 Email [email protected] Primary Phone (310) 212-7109 Other Phone Cell Phone Have you or a member of yo...ur family complained to the State Bar about this attorney previously? Yes No Did you hire the attorney? Yes No Date 05/30/2021 Amount Paid $5000 Does this complaint involve allegations of theft? Yes No Does this complaint involve allegations of attorney misconduct where a person 65 years of age or older was victimized? Yes No Does this complaint involve allegations of attorney misconduct where a person who is incapacitated, infirm, disabled, incarcerated, an immigrant, or a minor was victimized? Yes No Does this complaint involve allegations that the attorney has abandoned a client? Yes No Statement of Complaint Anh was hired to defend in a ex parte case in which she was paid for, I was never billed for her services in the case, nor was I represented, despite me paying 2600. She encouraged the case be handled outside of court against my wishes and I agreed to handle matters faster. I was never billed or credited for those funds. She then charged me another $2k to file paperwork me and my ex could "agree to". We agreed and signed the documents, a few weeks after the documents were signed I emailed Anh to check on the status of the filing. I was emailed immediately met with "I'm done with this assignment, pay me $2500 for a retainer". This is unacceptable and then to make matters worse I received and email stating the documents were prepared incorrectly and when I voiced this to her, she lies and says she spoke with facilitators office and that documents were ok. 4 days later I receive notice in the mail all documents were returned and needed to be resubmitted. Despite my frustrations, I played along and re-signed documents to complete the case. I resigned the documents Jun 11th for resubmission back to the courts and I had to reach out after no communication to find out my ex has never been reached to sign the documents again. She was great until she was paid, I was overcharged, not communicated with, verbally bullied, and left with nothing. As a Disabled Veteran who is also a black single father, I feel belittled and taken advantage of and no one should ever be treated like this. She hasn't completed any of the work she was paid for, refuses to communicate after payment, I feel robbed and this extremely unfair.

Ahn has been so important in my divorce process. She is an expert, very sharp in what she does. Every detail is precisely taken care of in a timely fashion, proper language which as a client it makes you feel secure with one less area to worry about. She is also very understanding and a good listener.... Hardships in life are hard enough, so during this time I appreciate this process being as smooth as possible. She is the only one I recommend.

Since Anh has been my attorney my legal and financial well being is looked after as if it was her own. For example there was an occasion where we were in court and scheduled to be the last case reviewed. (Our proceeding was estimated to take approximately five minutes.) I was thinking during that tim...e "Great I am going to blow eight hours of retainer waiting for the judge to handle our proceedings for five minutes of court. Anh stood up at roll call and asked the court that the court review our proceedings first being that our proceeding would only take five minutes. The court granted her request and she saved me retainer hours and got me back to work instead of having us sit in court all day when it was not necessary. In addition to feeling legally protected I also appreciate prompt, informative and realistic answers to my questions and concerns. Having used the services of two law firms prior, this is the first time I have experienced such pleasantly positive results from a law firm. For less money I have received more legal service and quality results than I have before. Save your time,money and keep your self free of stress. Go with Anh.