Kenneth G. Eade

Being a first time seller on Amazon, I mistakenly unprofitably sold a patented product. I was in the process of having Amazon destroy the remaining inventory when I received word from Amazon, they were removing the listing. I wasn't really concerned because I was already in the process not selling th...e product but Amazon held the payments of the sales of my second product I was in the process of selling. Initially, I thought Amazon was holding payments because I never had a good selling product and they needed to know it wouldn't be returned in large quantities. After 30 days, my payments were still on hold. I finally spoke with a competent seller central rep and they told me the payments will NOT be released until a settlement is made with the patent holder. TOTALLY UNFAIR and I can go on for days about Amazon's power to freeze unrelated payments but there's too much to say about that topic. The fortunate thing I can say is Amazon didn't deactivate my account, they only froze all payments. Also, I tried to message Amazon about their right to hold payments unrelated to the patented product and never received a response. Another call to seller central support revealed that basically Amazon will only reverse their restriction when the patent holder sends them confirmation of a settlement. I googled attorneys for Amazon sellers. I actually found Mr. Eade when reading a review about another attorney's services and in one of the bad reviews, the person mentioned they had to get a second attorney (Mr. Eade) so that's how I learned about his services. Before I paid for his services, I asked alot of questions which he answered before I made a payment to him. I wanted to know how cases like mine pan out and his answers never guaranteed a result. His answers stated possible results and also what action could be taken if the desired result wasn't achieved. I appreciated the honesty in his replies. Also, he responded quickly to all my questions. Result - (As per the agreement I signed to resolve the issues, I cannot reveal exact details of the settlement) but when I emailed the patent holder's attorney before obtaining Mr. Eade's services, they only reduced their settlement offer by a half. With Mr Eade's help, the final settlement was a quarter of the original settlement amount. The one thing I would like to reveal to allow anyone reading this review, I did NOT sell many of the patented product. The argument to the patent holder was I sold 120 sets and if those sales produced $10 profit (which they didn't for me - all sales were unprofitable due to high PPC spend), those sales in theory took $1200 from the patent holder's pocket. If you add court fees to that amount, I don't believe the settlement amount should be more than $2000. The result was more which I wasn't pleased about and I don't know how courts would rule on cases like these and I don't blame the patent holder because if I had a patent and someone sold my product, I would hope to have recourse but I do NOT agree that Amazon should have the right to hold profits from another product and hold your account "hostage" until you settle with the patent holder. I agree that Amazon should have the right to remove a listing and not allow you to continue sales and I agree if your account gets multiple strikes for selling patented products, your account should be suspended but to hold your payments "hostage" is NOT ethical. I mistakenly sold a patented product. It was my first attempt to sell a product on Amazon and it was a valuable and costly mistake. One last point about Amazon - when a patent holder presents a patent to Amazon, they should have the ability to immediately shut listings down. This product is still being sold by knowing and unknowing sellers. Amazon could stop this but they don't. They allow the sellers to sell the product then wait for the patent holder to get a temporary restraining order against the sellers and then hold all their payments which includes any proceeds

Thank you so much for all you guys did.I thought it was a hopeless case since the first company that helped me was not able to succeed but what you guys did was magic!Kudos to Sir Keith and you,Leito for such an excellent firm.You guys were always responsive and timely.And what I like about it is... that the one time fee includes unlimited revisions and letters to Amazon unlike other firm that will charge you with every single revisions. I would not hesitate recommending your firm to anyone selling in Amazon.You guys are an awesome team!!!